"The accomodations were beautiful and the staff was more than attentive to any needs. I can't wait for my next visit to Jacksonville and to Aloft!"
"great hotel very swank modern good for a romantic weekend near everything you could need hotel has lounge in lobby heated pool comfortable beds wide screen tv great exercise room
Will be back"
"My room was amazing. The Aloft isn't your typical hotel with rectangular rooms and basicoutdated furnishings. The rooms are separated by dividers which break the space up and makes area feel more intimate and cozy. Every piece of furnishing was smartly chosen and served multiple purposes, (e.g. the beds headboard was huge and separated the main living quarter from the bathsink area. It also had hidden compartments which held an ironing board, iron, etc.). I was also impressed with the bathing area as they used Kohler products.
The bed was extremely comfortable and the bedding was amazing. I was even impressed by the alarm clock in the morning...it starting flashing a light a few minutes before sounding in order to gently wake me up!
When I was checking out for an early flight the hotel staff informed me that I could leave my car on property until I returned from vacation. This saved me over $80.00 in airport parking fees. The trip to and from the airport on their shuttle was quick and efficient."
"No working elevator no working heater"
5/5 Brenna Kosicki
"We had a great time! Very unique hotel! Kids loved playing pool at night in a big open space. Met a lot of people in the lobby area. It was like a huge living room with several areas to mingle. It was close to shopping and several restaurants. Hotel staff were amazingly friendly! Special thank you to Kathy from housekeeping management who was at our room within 5 minutes when we requested a linen change when our daughter spilled on the bedding! She even gave us info on a local beach! Super friendly!
We will definitely return!!"
"great airport benefits and customer service"
"Proximity to restaurant / shops. Service"
"Hospitality was Excellent!!!"
"Bed was comfortable."
"The front desk agent was very kind."
"The prperty itself
"The set up and the updates on the technology (internet, music capabilities)"
"I liked how trendy the property was. Very modern decor. When I walked in the girl at the front desk was very friendly. It was easy to check in. We got to our room and saw we had a great view over looking River City. Room was clean and tidy. Great coffee in the room. The lighting was nice. There was a bar downstairs. Drinks were good and reasonably priced. Pool tables in the lobby were a nice touch. There were people playing the pool tables all night so we didn't get a chance to play but the pool tables gave the bar area a cool vibe. We didn't get to go to the pool because it was cold outside but it looked nice. They had some nice patio furniture."
"The location was very convenient to shopping and eating. The rooms were great."
"Everything was excellent"
"i liked everything about this hotel. The room was different. and was like a loft. the T.V. was large and had the stations I needed."
"One of the best Hotels I've ever stayed at and the price can not be beat."
"I really liked the style of the hotel..."
"Very modern style hotel. Great front staff and location"
"The location was perfect and the facility was very clean."
"Said they would charge my credit card $50 extra for anything I might buy and refund it a few days later. Never happened to me before. They had already charged my credit card so was not able to split charge with friend when we checked in. Got a $7 voucher for breakfast. Thought breakfast would be included for both of us. Gave my friend a voucher too when she asked."
"This is a NICE hotel in a GREAT location without an UNBEARABLE price tag. The room we had was small but cozy, perfect for solo (non-business) travelers and couples; the room also had a very small refrigerator. But the best feature for this hotel is location! It's literally surrounded by a variety of restaurants and fast food, shopping stores, a movie theater, and it's a short distance to the airport. There's several very good restaurants and fast food locations that's walking distance (less than 5 minutes) from the hotel. And even though it's located in a shopping area and it's not too far from the airport, the property is pretty quiet. The most noise came from emergency vehicles passing by the hotel as they responded to an emergency call. The location within itself is worth staying at this hotel, but the hotel is nice as well, so I'd definitely recommend staying at this hotel. I know we will stay at this hotel again."
"Very modern. Wowed me."
"The bed was comfortable and the shower was nice and large."
"Love the aLoft. Very stylish, fantastic staff."
"Pretty clean compared to other hotels I've stayed in, as I usually go cheaper. However, that was really the only difference. Location was great- tons of restaraunts and shopping."
"The staff was very solicitous, both in the hotel and the shuttle bus driver."
"Staff was very pleasant."
"The rooms were very modern and the beds were very comfortable"
"Really close to the airport. Restaurants within 300 yards."
"Liked layout of room"
"Everything was great"
"The interior & exterior design/decor; relaxing shower; extremely comfortable bed."
"The bed was comfortable but the TV worked poorly. Our room was not ready for us at 4 pm."
"The staff was very friendly and inviting. The location was perfect. There were a lot of shopping and restaurant options. Anything you needed was right there."
"The bar and bartender were excellent. Playing pool was cool too."
"The lobby area was very nice.
We could have our dog there & weren't charged for her - I appreciated that. We are very careful with her in hotel rooms & treat them like our own home.
There are several restaurants nearby & the hotel was easy to get to."
"The location was great for travelers, yet it is classy!"
"Clean and comfortable."
"room set up very nice"
"The staff was amazing and very cheerful! Great environment and really pet-friendly!"
"Layout of room"
"How nice the rooms where. The staff was great very helpful. Parking was no problem."
"I like the Aloft brand. It's a trendy brand that is inexpensive. The rooms are great and the bed was big."
"The layout of the room. Loved the bath!"
3.5/5 Verified Hotel Guest
5/5 Verified Hotel Guest
"Cool friendly atmosphere"
"The style of the hotel very well decorated as well as the staff."
"I like the contemporary style of the rooms and lobby."
"The location was awesome! The amenities were great and the hotel staff were very friendly!"
5/5 john c sommers
"this place was great. I took two of my older kids 24 & 19. they loved it and I did as well. the atmosphere was perfect of for us to enjoy our time together. the pool table area & bar area was perfect to hangout in. I will be staying at a Aloft again."
"We we evacuated from our beach house and they made accommodations for us to stay there. Staff was excellent with transportation to the airport!"
"Decor and concept."
"It was different than any other hotel that we have stayed in! It's really a loft! Nice and contemporary! "
"Staff was very nice and bed was comfortable."
"The staff was well trained and laid back, but very attentive and courteous. I love the ambiance and interior design. The price was almost half that of another similar level hotel. The bed was very comfortable. The Bliss Bar soap was nice also. We didn't have a tub which at first seemed to be bad since we have a 1 year old and a 2 year old, but then they loved taking a shower instead. That turned out to be very fun for them. I like the shower better than others with the tub (in hotels). This one is conveniently located right next to a Chick-fil-A among many other restaurants and shopping, not to mention the airport."
"Staff was super friendly and nice. I lost a family member while traveling and I had to take the call in the lobby. They were nice, asked if I was ok and if they could help"
"Everything was clean and staff was very helpful and nice"
"I loved everything about this hotel. I love staying at the aloft. Whenever I go out of town I see if that city has an aloft before I stay anywhere else."
"Location great for early airline flight. Lots of restaurants and shopping within walking distance. Friendly staff. Modern decor. Well lighted exterior (I traveled with a pet so needed easy, safe outdoor access.)"
"Stayed Sunday 9/25/16. Clean hotel. Nice, modern room. Allows dogs with no charge. I checked with several other area hotels, and the all charged an extra $75 or $100 a night for a dog, so free was the best deal in the area. Excellent staff!"
"Great location. Easy in and out. Will stay again."
"Location and staff"
"Friendly and "chilled""
"Overall very nice for the price"
"Pool was very clean and refreshing."
5/5 GEORGE BRANZELL
"No complaints, just wish there were two (2) chairs in the room"
"The media adapter was easy to use and made hooking the laptop to the television a breeze. The staff was friendly and the room was clean."
"Great staff very friendly, retail park just a walk away with Walmart ,great to stock up for onward journey"
"The staff was great.."
"The bed was so fluffy and comfortable. The staff was so awesome!!! Differently will be back soon!!"
"Did not get the room that I prepaid for 1 month in advance, and received no concession."
"The decor and inviting presence when you enter the lobby. Room was very comfortable."
"The room setting & the helpful staff"
"Friendly staff and quiet area"
"Enjoyed the modern vibe! The bar and pool table was fun."
"Clean, Quite, Nice Staff greeted me. Bed comfy and room size was small, but I liked it."
"We love it a lot"
"Comfortable, bright and stylish hotel. Staff were very friendly and can I say, easy on the eye!? Walking distance to shops and restaurants."
"Nice decor, convenience to airport, free shuttle, free wifi."
"I love everything. All the staffs were great. Wish I new all of their names. The two young girls that checked me out were so nice. The staffs made my stay. Thanks to all of them. I hope they get recognized for all of their hard works. I checked in on July 31st and checked out the next day. Please recognize the employees who worked at the front desk and at the bar on them days."
"i travel extensively around the world and stay exclusively in 4 and 5 star hotels. The rooms in this hotel would be equal to any 4 or 5 star hotel i have ever stayed in."
"The facility was very nice and upgraded. Staff was very welcoming, wonderful stay."
"Bartender was awesone!"
"Really liked the room"
"The location of the Aloft Hotel was extremely convenient. The hotel is located across the street from a nice, but not upscale, shopping center. Additionally, it is aopriximately 15 minutes from downtown J'ville and 30-40 minutes from the beach. Every staff member I interacted with was polite, helpful, and greeted me with a smile. My room was very comfortable; I slept great! Overall, the hotel was clean and had a youthful ambiance. I will definitely stay at this hotel or another Aloft Hotel in the future."
"clean, new, staff was great, shuttle to airport."
"Staff was friendly and efficient. The location is close to shopping and places to eat."
"Compared to other hotels that accommodate pets, Aloft hotels are very nice. Room was clean and comfortable. Staff was very friendly."
"I loved the shower. The best showerhead ever. It was always hard to get out the shower."
"The staff were very nice and helpful. The bed was like heaven."
"Real convenient for airport."
"I can walk to dinner a not drive"
"The front staff were nice and accommodating."
"Amazing looking room with a great shower and comfortable bed."
"The hotel was very clean and the staff was very helpful!"
"Location is convenient. The hotel lobby is nice and the bedroom has a nice floor plan, spacious and with a good working desk. I found the bed and pillow comfortable and slept very well."
"Comfortable bed, room was very clean and neat. Hotel is very modern. Overall very nice experience."
"The lady at the front desk was very nice and accommodated us very well. The room was so pretty and clean."
"Pool area was very nice."
"The beds were comfortable. Staff was very friendly."
"Everything was perfect. From the staff to the room. You may even see a few frogs at night outside."
"Privacy, staff discretion, cleanliness, perfect room maintenance, fellow guests' respect and behavior"
4/5 Verified Hotel Guest
"The location and the lobby."
"The room was modern."
"Very comfortable bed."
"pretty much everything"
"The bed was very comfortable."
"The room was neat, tidy, impressive.
Check in and out was a breeze.
We liked the decor.
Bed linen was clean, neat, comfortable."
"We will stay here again. Hotel was clean and super friendly staff. Restaurants and shopping right by hotel."
"The front desk associate Kim was amazing. Best customer service I've ever received at a hotel. She was the bomb! Would definitely go back!"
"The hotel was beautiful and surrounded by many restaurants"
"Everything was amazing especially for what I paid"
"Staff was very friendly and allowed me to check in early since rooms were available. The room was spacious and nicely laid out, felt like a perfect size for two people. Location was great as well, plenty of restaurants within walkable distance."
"Everything. The shower was nice and the bed. Very relaxed feel to it and the smell of the hotel was amazing. Will definitely be back."
"The area rocks. The desk staff was awesome."
"allowing our pets to stay with us; great location; nice people; good room"
"mistakenly booked at wrong property...coming to a wedding, needed to be at Deer Lake property....wasnt allowed to relocate booking..."wrong type of reservation" what kinda BS is this....what is wrong with business principles today....You are not losing money...its a sister property...please help me stay where the wedding party is... had to eat the non refundable....that sucks... why are there so many rates...just give me a damn rate....and stick with it...no VooDo....wont use this chain again....."
"Clean, modern, good location. Good fitness center. Nice pool. Comfortable bed. Nice bathroom and shower."
"Great location, great facilities, very comfortable"
"The room was cozy"
"Close to airport."
4/5 Verified Hotel Guest
"no more than a three star hotel maximum"
"The staff was so friendly. Briana was at the front desk when we checked in and she went out of her way to be helpful even though she was busy."
"Very modern hotel, clean and in good order"
"Everything. My first time staying in this chain and because of my experience I will look for this option whenever I travel."
"The room was very pleasant and was close to everything that I may have needed."
"The room was nice"
"Comfortable rooms with nice amenities"
"very clean room"
"location, shuttle service, friendly staff"
"The staff was very friendly and the rooms were nice! Best place for the price!"
"Clean great location"
"Loved the style and sensible design. They obviously know what travelers want and had all the bases covered."
"The location is excellent. It is within walking distance to a number of good restaurants. They have a shuttle that will take you anywhere in the vicinity of the hotel, as far as the airport even. There are lots of places to shop in the area and you get a free ride there and back! Can't beat that!"
"Staff was very nice."
"Love the bedroom, the comfort of the bed, the shower. Very clean. Too bad there is not a free breakfast like so many other good hotels."
"24 hr shuttle service offered. Coffee provided in the room. Proximity to the airport."
"happy hour and unique design and functionality of the room and lobby"
"I love the room and the location"
"Staff and location"
"Clean! Staff was very accommodating. Pool was nice although we did not
have a chance to enjoy it. Convenient to restaurants.
"The location was excellent."
"Very comfortable room , and I like that the hotel is surrounded by good restaurants"
"Fair value for money"
"The price was good"
"Was just two miles from airport with free shuttle. Walk to food and a mall. Nice staff. Clean."
"Different feel from other htels, and when I walked in the place smelled good."
"It was very close to the airport for us and that was a plus. We have stayed at quite a few W hotels and they are our first choice"
"Room was perfect size and great service."
"nice area, large , clean rooms"
"The overall atmosphere is very relaxing and enjoyable."
"From the moment of checkin I felt right at home. The rooms were very nice and the bed was comfy. The shower was amazing. I could go on. The picture is what you get and more. AWESOME JOB"
"Pictures looked much better than actual property. Just ok."
"From the time I checked in til check out everything was great and the bar"
"the bed is very comfortable and the shower was very exquisite."
5/5 Dr. Bernie Sans
"Always a great stay!"