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Aloft Jacksonville Airport

Based on 192 reviews

751 Skymarks Dr, Jacksonville, FL, US, 32218

ReservationDesk.com:Reservations: 844-878-8050
Talk to someoneHotel Description

Hotel Description

With a stay at Aloft Jacksonville Airport in Jacksonville (North Jacksonville), you'll be convenient to River City Market Place and Oceanway Community Center. This hotel is within close proximity of Pecan Park Flea and Farmers' Market and Catty Shack Ranch Wildlife Sanctuary.

Rooms
Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).

Amenities
Be sure to enjoy recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless Internet access and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Dining
You can find a meal at a coffee shop/café serving guests of Aloft Jacksonville Airport, or stop in at a snack bar/deli. Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has facilities measuring 600 square feet (56 square meters), including a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Amenities

Amenities

  • 24-hour business center
  • 24-hour front desk
  • Accessible bathroom
  • Bar/lounge
  • Billiards or pool table
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Coffee/tea in common areas
  • Computer station
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Free WiFi
  • Free airport transportation
  • Free area shuttle
  • Free long-term parking
  • Free newspapers in lobby
  • Free self parking
  • Free shopping center shuttle
  • Health club
  • In-room accessibility
  • Laundry facilities
  • Luggage storage
  • Number of floors - 5
  • One meeting room
  • Outdoor pool
  • Roll-in shower
  • Smoke-free property
  • Snack bar/deli
  • Television in common areas
  • Total number of rooms - 136
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ROOMS & RATES

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REVIEWS

Guest Reviews4/5

4/5"EXCELLENT"CleanlinessServicesComfortStaffLocation

2.6/5 Lynn

"No working elevator no working heater"

5/5 Brenna Kosicki

"We had a great time! Very unique hotel! Kids loved playing pool at night in a big open space. Met a lot of people in the lobby area. It was like a huge living room with several areas to mingle. It was close to shopping and several restaurants. Hotel staff were amazingly friendly! Special thank you to Kathy from housekeeping management who was at our room within 5 minutes when we requested a linen change when our daughter spilled on the bedding! She even gave us info on a local beach! Super friendly! We will definitely return!!"

4.6/5 Linda

"great airport benefits and customer service"

4.5/5 Sdjaegs

"Proximity to restaurant / shops. Service"

5/5 Lasonya

"Hospitality was Excellent!!!"

3.5/5 Beverly

"Bed was comfortable."

3/5 Juliette

"No Comment"

3.5/5 Meugenia

"The front desk agent was very kind."

3/5 Anonymous

"The prperty itself "

5/5 Andreka

"The set up and the updates on the technology (internet, music capabilities)"

4/5 Brooke

"I liked how trendy the property was. Very modern decor. When I walked in the girl at the front desk was very friendly. It was easy to check in. We got to our room and saw we had a great view over looking River City. Room was clean and tidy. Great coffee in the room. The lighting was nice. There was a bar downstairs. Drinks were good and reasonably priced. Pool tables in the lobby were a nice touch. There were people playing the pool tables all night so we didn't get a chance to play but the pool tables gave the bar area a cool vibe. We didn't get to go to the pool because it was cold outside but it looked nice. They had some nice patio furniture."

5/5 Doug

"Bar"

4/5 Cherica

"The location was very convenient to shopping and eating. The rooms were great."

4.5/5 Anonymous

"No Comment"

5/5 Alesia

"Everything was excellent"

5/5 Anonymous

"i liked everything about this hotel. The room was different. and was like a loft. the T.V. was large and had the stations I needed."

3/5 Angela

"No Comment"

5/5 Brad

"One of the best Hotels I've ever stayed at and the price can not be beat."

4.5/5 Samm

"I really liked the style of the hotel..."

5/5 Earnest

"Very modern style hotel. Great front staff and location"

4.5/5 Anonymous

"The location was perfect and the facility was very clean."

3.5/5 Anonymous

"Said they would charge my credit card $50 extra for anything I might buy and refund it a few days later. Never happened to me before. They had already charged my credit card so was not able to split charge with friend when we checked in. Got a $7 voucher for breakfast. Thought breakfast would be included for both of us. Gave my friend a voucher too when she asked."

4.5/5 Malthael

"This is a NICE hotel in a GREAT location without an UNBEARABLE price tag. The room we had was small but cozy, perfect for solo (non-business) travelers and couples; the room also had a very small refrigerator. But the best feature for this hotel is location! It's literally surrounded by a variety of restaurants and fast food, shopping stores, a movie theater, and it's a short distance to the airport. There's several very good restaurants and fast food locations that's walking distance (less than 5 minutes) from the hotel. And even though it's located in a shopping area and it's not too far from the airport, the property is pretty quiet. The most noise came from emergency vehicles passing by the hotel as they responded to an emergency call. The location within itself is worth staying at this hotel, but the hotel is nice as well, so I'd definitely recommend staying at this hotel. I know we will stay at this hotel again."

4/5 Ciara

"No Comment"

4/5 Sandra

"Very modern. Wowed me."

3.5/5 Anonymous

"The bed was comfortable and the shower was nice and large."

4/5 Anonymous

"No Comment"

5/5 Edwin

"Love the aLoft. Very stylish, fantastic staff."

3/5 Alex

"Pretty clean compared to other hotels I've stayed in, as I usually go cheaper. However, that was really the only difference. Location was great- tons of restaraunts and shopping."

4.5/5 Claire

"The staff was very solicitous, both in the hotel and the shuttle bus driver."

3/5 Jessica

"Staff was very pleasant."

5/5 Carlethia

"The rooms were very modern and the beds were very comfortable"

3/5 Kenneth

"Really close to the airport. Restaurants within 300 yards."

4.5/5 Evelyn

"Liked layout of room"

5/5 Merrill

"Great location"

5/5 Yolanda

"Everything was great"

4/5 Robyn

"Staff"

4.5/5 Ciara

"The interior & exterior design/decor; relaxing shower; extremely comfortable bed."

3.5/5 Rockin

"The bed was comfortable but the TV worked poorly. Our room was not ready for us at 4 pm."

4/5 Rea

"No Comment"

5/5 Laveppia

"The staff was very friendly and inviting. The location was perfect. There were a lot of shopping and restaurant options. Anything you needed was right there."

4.5/5 Steve

"The bar and bartender were excellent. Playing pool was cool too."

3/5 James

"Location"

3.5/5 Anonymous

"No Comment"

3.5/5 Mark

"The lobby area was very nice. We could have our dog there & weren't charged for her - I appreciated that. We are very careful with her in hotel rooms & treat them like our own home. There are several restaurants nearby & the hotel was easy to get to."

5/5 Barbie

"Locatiom"

4/5 Scotthc

"Clean and comfortable."

5/5 Carey

"No Comment"

5/5 Karen

"The location was great for travelers, yet it is classy!"

4/5 Frances

"room set up very nice"

5/5 Latia

"The staff was amazing and very cheerful! Great environment and really pet-friendly!"

5/5 William

"Layout of room"

5/5 Vicky

"How nice the rooms where. The staff was great very helpful. Parking was no problem."

5/5 Benny

"I like the Aloft brand. It's a trendy brand that is inexpensive. The rooms are great and the bed was big."

5/5 Anonymous

"The layout of the room. Loved the bath!"

3.5/5 Dennis

"No Comment"

3.5/5 Verified Hotel Guest

"Cleanliness"

5/5 Verified Hotel Guest

"Cool friendly atmosphere"

4/5 Kerry-ann

"The style of the hotel very well decorated as well as the staff."

4/5 Stephen

"I like the contemporary style of the rooms and lobby."

4/5 Cristina

"The location was awesome! The amenities were great and the hotel staff were very friendly!"

5/5 john c sommers

"this place was great. I took two of my older kids 24 & 19. they loved it and I did as well. the atmosphere was perfect of for us to enjoy our time together. the pool table area & bar area was perfect to hangout in. I will be staying at a Aloft again."

3/5 Frededenell

"Decor and concept."

5/5 Lynn

"We we evacuated from our beach house and they made accommodations for us to stay there. Staff was excellent with transportation to the airport!"

4/5 Mfc

"Clean bedding"

4/5 Anonymous

"It was different than any other hotel that we have stayed in! It's really a loft! Nice and contemporary! "

3/5 Amy

"Staff was very nice and bed was comfortable."

5/5 Matthew

"The staff was well trained and laid back, but very attentive and courteous. I love the ambiance and interior design. The price was almost half that of another similar level hotel. The bed was very comfortable. The Bliss Bar soap was nice also. We didn't have a tub which at first seemed to be bad since we have a 1 year old and a 2 year old, but then they loved taking a shower instead. That turned out to be very fun for them. I like the shower better than others with the tub (in hotels). This one is conveniently located right next to a Chick-fil-A among many other restaurants and shopping, not to mention the airport."

5/5 Dudlena

"Staff was super friendly and nice. I lost a family member while traveling and I had to take the call in the lobby. They were nice, asked if I was ok and if they could help"

4/5 Steve

"Everything was clean and staff was very helpful and nice"

5/5 Donisha

"I loved everything about this hotel. I love staying at the aloft. Whenever I go out of town I see if that city has an aloft before I stay anywhere else."

4.5/5 Marilyn

"Location great for early airline flight. Lots of restaurants and shopping within walking distance. Friendly staff. Modern decor. Well lighted exterior (I traveled with a pet so needed easy, safe outdoor access.)"

5/5 Patrice

"Friendly staff"

5/5 Tristam

"Stayed Sunday 9/25/16. Clean hotel. Nice, modern room. Allows dogs with no charge. I checked with several other area hotels, and the all charged an extra $75 or $100 a night for a dog, so free was the best deal in the area. Excellent staff!"

5/5 Jason

"Great location. Easy in and out. Will stay again."

5/5 Cherry

"Location and staff"

5/5 Jayne

"Friendly and "chilled""

4/5 Kathryn

"Pool was very clean and refreshing."

5/5 Brian

"Overall very nice for the price"

5/5 GEORGE BRANZELL

"No complaints, just wish there were two (2) chairs in the room"

4.5/5 Timothy

"Great staff very friendly, retail park just a walk away with Walmart ,great to stock up for onward journey"

5/5 Bryon

"The media adapter was easy to use and made hooking the laptop to the television a breeze. The staff was friendly and the room was clean."

5/5 Danielle

"The bed was so fluffy and comfortable. The staff was so awesome!!! Differently will be back soon!!"

5/5 Geoff

"The staff was great.."

3.4/5 Troy

"Did not get the room that I prepaid for 1 month in advance,  and received no concession."

5/5 Thanhhoa

"The room setting & the helpful staff"

5/5 Othalene

"The decor and inviting presence when you enter the lobby. Room was very comfortable."

4/5 Andrea

"No Comment"

3.5/5 Candace

"Friendly staff and quiet area"

5/5 Lori

"Clean, Quite, Nice Staff greeted me. Bed comfy and room size was small, but I liked it."

4/5 Bailey

"Enjoyed the modern vibe! The bar and pool table was fun."

5/5 Lashonda

"We love it a lot"

4/5 Riddlerni

"Comfortable, bright and stylish hotel. Staff were very friendly and can I say, easy on the eye!? Walking distance to shops and restaurants."

5/5 Johnisha

"The facility was very nice and upgraded. Staff was very welcoming, wonderful stay."

5/5 Tony

"i travel extensively around the world and stay exclusively in 4 and 5 star hotels. The rooms in this hotel would be equal to any 4 or 5 star hotel i have ever stayed in."

5/5 Cathia

"I love everything. All the staffs were great. Wish I new all of their names. The two young girls that checked me out were so nice. The staffs made my stay. Thanks to all of them. I hope they get recognized for all of their hard works. I checked in on July 31st and checked out the next day. Please recognize the employees who worked at the front desk and at the bar on them days."

3.5/5 Itzbeth

"Nice decor, convenience to airport, free shuttle, free wifi."

5/5 Christopher

"Bartender was awesone!"

5/5 Jaquan

"Really liked the room"

5/5 Ms

"The location of the Aloft Hotel was extremely convenient. The hotel is located across the street from a nice, but not upscale, shopping center. Additionally, it is aopriximately 15 minutes from downtown J'ville and 30-40 minutes from the beach. Every staff member I interacted with was polite, helpful, and greeted me with a smile. My room was very comfortable; I slept great! Overall, the hotel was clean and had a youthful ambiance. I will definitely stay at this hotel or another Aloft Hotel in the future."

4/5 Howard

"Staff was friendly and efficient. The location is close to shopping and places to eat."

4.5/5 Donald

"clean, new, staff was great, shuttle to airport."

4/5 Rebecca

"Compared to other hotels that accommodate pets, Aloft hotels are very nice. Room was clean and comfortable. Staff was very friendly."

4/5 Larelle

"No Comment"

4/5 Olivette

"I loved the shower. The best showerhead ever. It was always hard to get out the shower."

5/5 Courtney

"The staff were very nice and helpful. The bed was like heaven."

4/5 Aaron

"No Comment"

4.5/5 Ray

"Real convenient for airport."

5/5 Helen

"I can walk to dinner a not drive"

3/5 Angel

"The front staff were nice and accommodating."

5/5 Ian

"Amazing looking room with a great shower and comfortable bed."

3.5/5 Tim

"beds comfy"

5/5 Ranier

"The comfort"

5/5 Asti/gemond

"The hotel was very clean and the staff was very helpful!"

3.5/5 Heather

"Location"

4.5/5 Ralph

"Location is convenient. The hotel lobby is nice and the bedroom has a nice floor plan, spacious and with a good working desk. I found the bed and pillow comfortable and slept very well."

5/5 Kim

"Comfortable bed, room was very clean and neat. Hotel is very modern. Overall very nice experience."

5/5 Teresa

"The lady at the front desk was very nice and accommodated us very well. The room was so pretty and clean."

4/5 Linda

"Pool area was very nice."

3.5/5 Anonymous

"The beds were comfortable. Staff was very friendly."

5/5 Laneich

"Everything was perfect. From the staff to the room. You may even see a few frogs at night outside."

5/5 Latrelle

"Yes"

5/5 Dahana

"Nice Personnel Excellent attention"

5/5 Alice

"Privacy, staff discretion, cleanliness, perfect room maintenance, fellow guests' respect and behavior"

4/5 Verified Hotel Guest

"The location and the lobby."

3.5/5 Anonymous

"No Comment"

4.5/5 Anonymous

"Nice decor"

3/5 Wayne

"The room was modern."

4.5/5 Richard

"Very comfortable bed."

4/5 George

"pretty much everything"

5/5 Irvin

"The room was neat, tidy, impressive. Check in and out was a breeze. We liked the decor. Bed linen was clean, neat, comfortable."

4.5/5 Keiko

"The bed was very comfortable."

5/5 Mary

"We will stay here again. Hotel was clean and super friendly staff. Restaurants and shopping right by hotel."

4/5 Kenisha

"The hotel was beautiful and surrounded by many restaurants"

5/5 Alyssa

"The front desk associate Kim was amazing. Best customer service I've ever received at a hotel. She was the bomb! Would definitely go back!"

5/5 Toshia

"Everything"

5/5 Brenton

"Everything was amazing especially for what I paid"

5/5 Michelle

"Staff was very friendly and allowed me to check in early since rooms were available. The room was spacious and nicely laid out, felt like a perfect size for two people. Location was great as well, plenty of restaurants within walkable distance."

4.5/5 Rikki

"Everything. The shower was nice and the bed. Very relaxed feel to it and the smell of the hotel was amazing. Will definitely be back."

4/5 Zarigrl1

"The area rocks. The desk staff was awesome."

4.5/5 Melissa

"Karaoke"

3/5 Cecil

"No Comment"

4/5 Anonymous

"allowing our pets to stay with us; great location; nice people; good room"

5/5 michael

"mistakenly booked at wrong property...coming to a wedding, needed to be at Deer Lake property....wasnt allowed to relocate booking..."wrong type of reservation"  what kinda BS is this....what is wrong with business principles today....You are not losing money...its a sister property...please help me stay where the wedding party is... had to eat the non refundable....that sucks... why are there so many rates...just give me a damn rate....and stick with it...no VooDo....wont use this chain again....."

4.5/5 Deonne

"Great location, great facilities, very comfortable"

4/5 Gregory

"Clean, modern, good location. Good fitness center. Nice pool. Comfortable bed. Nice bathroom and shower."

4.5/5 Ashley

"The room was cozy"

4/5 Phyllis

"Close to airport."

4/5 Verified Hotel Guest

"no more than a three star hotel maximum"

5/5 Joan

"The staff was so friendly. Briana was at the front desk when we checked in and she went out of her way to be helpful even though she was busy."

5/5 Joe

"Very modern hotel, clean and in good order"

5/5 Jacque

"Everything. My first time staying in this chain and because of my experience I will look for this option whenever I travel."

5/5 Kimberly

"The room was very pleasant and was close to everything that I may have needed."

3.5/5 Michelle

"The room was nice"

4/5 Thomas

"Comfortable rooms with nice amenities"

5/5 Edward

"very clean room"

5/5 Lov2cocean

"location, shuttle service, friendly staff"

5/5 Crystal

"The staff was very friendly and the rooms were nice! Best place for the price!"

5/5 Kevin

"Clean great location"

4/5 Ju

"Loved the style and sensible design. They obviously know what travelers want and had all the bases covered."

5/5 Gary

"The location is excellent. It is within walking distance to a number of good restaurants. They have a shuttle that will take you anywhere in the vicinity of the hotel, as far as the airport even. There are lots of places to shop in the area and you get a free ride there and back! Can't beat that!"

3/5 Anonymous

"Staff was very nice."

5/5 Christine

"Love the bedroom, the comfort of the bed, the shower. Very clean. Too bad there is not a free breakfast like so many other good hotels."

5/5 Kimberly

"24 hr shuttle service offered. Coffee provided in the room. Proximity to the airport."

5/5 Laura

"happy hour and unique design and functionality of the room and lobby"

5/5 Tony

"No Comment"

4/5 Vanessa

"I love the room and the location"

5/5 Maria

"Location"

4/5 Janet

"Staff and location"

5/5 Tilya

"everything"

4.5/5 Lawrence

"No Comment"

5/5 Penny

"Clean! Staff was very accommodating. Pool was nice although we did not have a chance to enjoy it. Convenient to restaurants. "

3/5 Anonymous

"The location was excellent."

3/5 Business

"GREAT LOCATION"

3/5 Traveler

"Nice shower"

4/5 Ruby

"Very comfortable room , and I like that the hotel is surrounded by good restaurants"

4/5 Anonymous

"Fair value for money"

3.5/5 Holly

"The price was good"

3.5/5 Anonymous

"Was just two miles from airport with free shuttle. Walk to food and a mall. Nice staff. Clean."

3.5/5 Thomas

"Different feel from other htels, and when I walked in the place smelled good."

4.5/5 Leslie

"It was very close to the airport for us and that was a plus. We have stayed at quite a few W hotels and they are our first choice"

4/5 Anthony

"Room was perfect size and great service."

5/5 Deborah

"nice area, large , clean rooms"

5/5 Patricia

"The overall atmosphere is very relaxing and enjoyable."

3.5/5 Julius

"Pictures looked much better than actual property. Just ok."

4.5/5 Eugene

"the bed is very comfortable and the shower was very exquisite."

5/5 Hollie

"From the moment of checkin I felt right at home. The rooms were very nice and the bed was comfy. The shower was amazing. I could go on. The picture is what you get and more. AWESOME JOB"

5/5 Percy

"From the time I checked in til check out everything was great and the bar"

5/5 Dr. Bernie Sans

"Always a great stay!"

5/5 Guest

"The accomodations were beautiful and the staff was more than attentive to any needs. I can't wait for my next visit to Jacksonville and to Aloft!"

5/5 Guest

"great hotel very swank modern good for a romantic weekend near everything you could need hotel has lounge in lobby heated pool comfortable beds wide screen tv great exercise room Will be back"

5/5 Guest

"My room was amazing. The Aloft isn't your typical hotel with rectangular rooms and basicoutdated furnishings. The rooms are separated by dividers which break the space up and makes area feel more intimate and cozy. Every piece of furnishing was smartly chosen and served multiple purposes, (e.g. the beds headboard was huge and separated the main living quarter from the bathsink area. It also had hidden compartments which held an ironing board, iron, etc.). I was also impressed with the bathing area as they used Kohler products. The bed was extremely comfortable and the bedding was amazing. I was even impressed by the alarm clock in the morning...it starting flashing a light a few minutes before sounding in order to gently wake me up! When I was checking out for an early flight the hotel staff informed me that I could leave my car on property until I returned from vacation. This saved me over $80.00 in airport parking fees. The trip to and from the airport on their shuttle was quick and efficient."
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Aloft Jacksonville AirportAloft Jacksonville Airport751 Skymarks Dr, Jacksonville, FL844-878-8050

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Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against us, travel suppliers, or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted these Terms and Conditions, regardless of whether prior versions of the Terms and Conditions required arbitration.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys' fees and costs), and must follow and enforce these Terms and Conditions as a court would.

Arbitrations will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA Consumer Rules. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules, except as provided in this section. If your total Claims seek less than $10,000, we will reimburse you for filing fees you pay to the AAA and will pay arbitrator's fees. You may choose to have an arbitration conducted by telephone, based on written submissions, or in person in the state where you live or at another mutually agreed location.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your Claims to "ReservationDesk.com Legal: Arbitration Claim Manager," at TravelPASS Group, LLC., 2961 West Maple Loop Drive, Suite 300, Lehi, Utah 84043. If we request arbitration against you, we will give you notice at the email address or street address you have provided. The AAA's rules and filing instructions are available at www.adr.org or by calling 1-800-778-7879.

Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. The Federal Arbitration Act and federal arbitration law apply to this agreement. An arbitration decision may be confirmed by any court with competent jurisdiction.

PROHIBITED ACTIVITIES

The content and information on this Website (including, but not limited to, price and availability of travel services) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

1) use this Website or its contents for any commercial purpose;

2) make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;

3) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

4) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

5) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

6) deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or

7) "frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

If your booking or account shows signs of fraud, abuse or suspicious activity, ReservationDesk.com may cancel any travel or service reservations associated with your name, email address or account, and close any associated ReservationDesk.com accounts. If you have conducted any fraudulent activity, ReservationDesk.com reserves the right to take any necessary legal action and you may be liable for monetary losses to ReservationDesk.com, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact ReservationDesk.com Customer Service.

SUPPLIER RULES AND RESTRICTIONS

Additional terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select.Please read these additional terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services.

You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.

ReservationDesk.com is not liable for any costs incurred due to hotel relocation.

PRIVACY POLICY

ReservationDesk.com Inc. believes in protecting your privacy. Please click here to review our current Privacy Policy, which also governs your use of the Website and, as stated above, is incorporated by reference, to understand our practices: Privacy Policy.

PREPAID HOTEL RESERVATIONS

You acknowledge that the ReservationDesk.com Companies pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations. You also acknowledge that the ReservationDesk.com Companies provide you services to facilitate such booking of reservations for a consideration (the "facilitation fee"). The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by the ReservationDesk.com Companies and the facilitation fee retained by the ReservationDesk.com Companies for their services. You authorize the ReservationDesk.com Companies to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, service fees, and where applicable, taxes on the ReservationDesk.com Companies' services. You agree that your credit card will be charged by the ReservationDesk.com Companies for the total reservation price. Upon submitting your reservation request you authorize the ReservationDesk.com Companies, to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.

You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, the ReservationDesk.com Companies do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that the ReservationDesk.com Companies pay to the hotel supplier for taxes due on the hotel's rental rate for the room. The hotel suppliers invoice the ReservationDesk.com Companies for certain charges, including tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. None of the ReservationDesk.com Companies act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by the ReservationDesk.com Companies to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by the ReservationDesk.com Companies for their services vary based on the amount and type of hotel reservation.

You may cancel or change your prepaid hotel reservation, but you may be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 24 to 72 hours) prior to your date of arrival, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation.

You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the Terms and Conditions imposed with respect to your prepaid hotel reservations.

Sales, use and/or local hotel occupancy taxes are imposed on the amounts that we charge for our services (service fee and/or facilitation fee) in certain jurisdictions. The actual tax amounts on our services may vary depending on the rates in effect at the time of your hotel stay.

You may not book reservations for more than 9 rooms online for the same hotel/stay dates. If we determine that you have booked reservations for more than 9 rooms in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book reservations for 9 or more rooms, you must contact ReservationDesk.com's call center. One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a nonrefundable deposit.

Some hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by ReservationDesk.com for your hotel booking.

BANK AND CREDIT CARD FEES

Some banks and credit card companies impose fees for international transactions. If you are making a booking from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since ReservationDesk.com may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

INTERNATIONAL TRAVEL

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. ReservationDesk.com has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

BY OFFERING RESERVATIONS FOR TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, RESERVATIONDESK.COM DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, the ReservationDesk.com Companies and ReservationDesk.com Partners do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, ReservationDesk.com expressly reserves the right to correct any pricing errors on our Website and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.

Hotel ratings displayed on this Website are intended as only general guidelines, and the ReservationDesk.com Companies do not guarantee the accuracy of the ratings. The ReservationDesk.com Companies and their respective suppliers make no guarantees about the availability of specific products and services. The ReservationDesk.com Companies and their respective suppliers may make improvements and/or changes on the Website at any time.

The ReservationDesk.com Companies and their respective suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by the ReservationDesk.com Companies. All such information, software products, and services are provided "as is" without warranty of any kind. The ReservationDesk.com Companies and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from the ReservationDesk.com Companies and/or their respective suppliers are free of viruses or other harmful components. The ReservationDesk.com Companies and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.

The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of the ReservationDesk.com Companies. The ReservationDesk.com Companies are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. The ReservationDesk.com Companies have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

In no event shall the ReservationDesk.com Companies and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if the ReservationDesk.com Companies and/or their respective suppliers have been advised of the possibility of such damages.

If, despite the limitation above, the ReservationDesk.com Companies or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the ReservationDesk.com Companies and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to ReservationDesk.com in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms and Conditions is found to have failed of its essential purpose. The limitations of liability provided in these Terms and Conditions inure to the benefit of the ReservationDesk.com Companies and/or their respective suppliers.

INDEMNIFICATION

You agree to defend and indemnify the ReservationDesk.com Companies and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

1) your breach of these Terms and Conditions or the documents referenced herein;

2) your violation of any law or the rights of a third party; or

3) your use of this Website.

LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than ReservationDesk.com. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

PATENT NOTICES

One or more patents owned by the ReservationDesk.com Companies may apply to this Website and to the features and services accessible via the Website. Portions of this Website operate under license of one or more patents. Other patents pending.

GENERAL

Your use of mapping available on this Website is governed by the Google Terms and Conditions and Google Privacy Statement. Google reserves the right to change their Terms and Conditions and Privacy Statement at any time, at their sole discretion. Please click here for additional information:

http://www.google.com/privacy/privacy-policy.html

http://www.google.com/enterprise/earthmaps/legal/us/maps_AUP.html

http://www.maps.google.com/help/legalnotices_maps.html

http://maps.google.com/help/terms_maps.html

These Terms and Conditions are governed by the Federal Arbitration Act, federal arbitration law, and for reservations made by U.S. residents, the laws of the state in which your billing address is located, without regard to principles of conflicts of laws. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.

You agree that no joint venture, partnership, or employment relationship exists between you and the ReservationDesk.com Companies as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use.

If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

This Agreement (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and ReservationDesk.com with respect to this Website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

How to Contact Us

If you have any questions, concerns or comments, please click here. ReservationDesk.com is a website owned, maintained, and operated by TravelPASS Group, LLC and is located at 2961 West Maple Loop Drive, Suite 300, Lehi, Utah 84043.

Privacy Policy

ReservationDesk.com's Privacy Policy was updated on September 26, 2016.

Thanks for using ReservationDesk.com. We've developed a policy that explains how and why we use the information that comes through our site. It applies to the services available through the ReservationDesk.com website, its mobile site, and all other applications and online communications, which we refer to as our "Site" in this policy. We respect your expectations and take your privacy seriously.

The Basics

We will not ask you for information that does not have a purpose. Whether you travel the web or travel the world, ReservationDesk.com wants you to always be safe!

By visiting our Site, you are consenting to the collection, use, disclosure, storage, transfer and processing of your personal data described in this policy. Our Site includes links to other websites and online services whose privacy practices may differ from those of ReservationDesk.com. We encourage you to carefully read the privacy policy of any website you visit or online services you use.

Please take a moment to familiarize yourself with our privacy practices.

Information We Collect

We collect personally identifiable information ("Personal Data") about you that you provide to us while using the Site. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, credit card number or e-mail address. We also collect non-personally identifiable information, including your IP address, search preferences related to specific searches, location, and bids through your interactions with our Site. When we link non-personally identifiable information with Personal Data, we will treat it as Personal Data under this Privacy Policy.

The Site also includes Social Media Features and Widgets, such as Facebook, Google Plus, Twitter, and YouTube. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.

We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as hotels viewed and bookings made.

Our goals in collecting this automatic information include helping understand your needs, customize your user experience and interaction with our Site, and inhibiting fraud.

For more information, please see Cookies and other technologies.

How We Protect Your Personal Data

We want you to feel confident about using our site to make travel arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

How We Use the Information We Collect

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our Site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Sharing Your Personal Data

ReservationDesk.com does not share your Personal Data, except as disclosed in this Privacy Policy or as otherwise authorized by you. ReservationDesk.com may share your Personal Data with the following entities:

Suppliers, such as hotels, online travel agencies, and hotel wholesalers, who fulfill your travel reservations. Throughout this Site, all services provided by a third-party supplier are described as such. By making a reservation through this Site, you are authorizing us to disclose to suppliers the information required to complete the booking and deliver the related travel. These suppliers are not controlled by ReservationDesk.com and personal information disclosed to them is subject to the applicable supplier's privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this Site.

Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.

Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.

Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another Site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites use of your personal information and we encourage you to review the privacy policies of any website that referred you here.

Companies within our corporate family. We may share your personal information with our parent company and corporate affiliates, including Reservation Counter, LLC, TravelPASS Group, LLC, and Partner Fusion, Inc. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications.

We also may share your information:

• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Site receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Cookies and Other Technologies

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user's computer hard drive or device, which enable a website to "personalize" itself for each user by remembering information about the user's visit to the website.

As described in more detail below, our Site uses cookies to store your preferences, display content based upon what you view on our Site to personalize your visit, analyze trends, administer the Site, track user movements around the Site, serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites and mobile apps, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. To opt-out of advertising and certain other cookies, please see the opt-out links below.

ReservationDesk.com Cookies (First Party Cookies): ReservationDesk.com uses its cookies to improve your web-browsing experience. We will also use a cookie to keep track of your search criteria while you are engaging ReservationDesk.com's services. ReservationDesk.com cookies are associated with a user's Personal Data. However, no third party, other than companies in our corporate family, may use the information we collect through our ReservationDesk.com cookies for their own purposes.

Third Party Cookies: We work with third-parties that place cookies on our Site to provide their services, including:

Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our Site and permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this Site. These companies may use information obtained through their cookie (which does not include your name, address, e-mail address or telephone number) about your visits to our and other websites, in combination with non-personally identifiable information about your purchases and interests from other online Sites in order to provide advertisements about goods and services of interest to you. Other companies' use of their cookies is subject to their own privacy policies and not ours. Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our Site, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable form.

Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the Site, to find out what works and what doesn't, to optimize and improve our websites and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement, which may include advertisements on third-party websites.

Remarketing Pixel Tags: In addition, we may share Site usage information about visitors to our Sites with third-party advertising companies for the purpose of managing and targeting advertisements and for market research analysis on our Site and other sites. For these purposes, we and our third-party advertising companies may place pixel tags (also called clear gifs) on some of the pages you visit on our Site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other Sites on the Internet. These advertisements may be targeted to specific searches you conducted on ReservationDesk.com during earlier browsing sessions.

Flash Cookies: Our partners, who provide certain features on our Site or display advertising based on your browsing activity, and ReservationDesk.com also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage. To manage Flash cookies, please click here.

Opting Out of Cookies: We provide you with choice over the use of cookies as described in this Privacy Policy. However, our Site is not currently configured to respond to Do Not Track signals. If you'd rather we didn't use ReservationDesk.com cookies when you visit us, click here?for how to configure your browser settings to reject cookies.

If you would like to opt-out of third-party cookies, here are some options:

• If you would like to opt-out of ad targeting cookies set by Google and Doubleclick on our Site, please click here

• If you would like to disable the display of advertisements served by Criteo, please click here

• If you would like to generally (i.e. not just for this Site) opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance's (DAA) Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website or click here. If you are located in the European Union, please click here to opt out.

• In order to control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link:https://tools.google.com/dlpage/gaoptout

• If you wish to block other cookies, including those being served by companies that are not part of the NAI or DAA, click here?for how to configure your browser settings to reject cookies. You can also delete all cookies that are already on your computer's hard drive by searching for and deleting files with "cookie" in it.

Mobile Devices

Anonymous Device Identifiers and Hashed IDs: We and/or data providers that we have engaged may collect and store a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to identify you in a unique manner across other devices or browsers. In order to customize these ads or content, we or a data partner may collect de-identified demographic or other data about you (received from third parties) either to data you voluntarily have submitted to us, e.g., your email address, or to data passively collected from you, such as your device identifier or IP address. However, we will share your email address and/or mobile phone number solely in hashed, non-human readable form.

If you no longer wish to receive interest-based advertising on your mobile device browser or applications, please refer to your device's operating system settings, or follow instructions below.

Android Users (version 2.3 and above): To use the "opt-out of interest-based advertising" option, follow the instructions provided by Google here: Google Play Help

iOS users (version 6 and above): To use the "Limit Ad-Tracking" option, follow the instructions provided by Apple here: Apple Support Center

Please keep in mind that, without cookies, you may not have access to certain features on our Site, including access to your profile/account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain web Sites, including the ReservationDesk.com web Site.

Children's Privacy

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

Changes To The Privacy Policy

On occasion, ReservationDesk.com may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make any material changes we will notify you by means of a prominent notice on this Site prior to the change becoming effective.

How to Contact Us

If you have any questions, concerns or comments, please click here. ReservationDesk.com is a website owned, maintained, and operated by TravelPASS Group, LLC and is located at 2961 West Maple Loop Drive, Suite 300, Lehi, Utah 84043.

Cancellation Policy

REVIEWS

Guest Reviews4/5

4/5"EXCELLENT"CleanlinessServicesComfortStaffLocation

2.6/5 Lynn

"No working elevator no working heater"

5/5 Brenna Kosicki

"We had a great time! Very unique hotel! Kids loved playing pool at night in a big open space. Met a lot of people in the lobby area. It was like a huge living room with several areas to mingle. It was close to shopping and several restaurants. Hotel staff were amazingly friendly! Special thank you to Kathy from housekeeping management who was at our room within 5 minutes when we requested a linen change when our daughter spilled on the bedding! She even gave us info on a local beach! Super friendly! We will definitely return!!"

4.6/5 Linda

"great airport benefits and customer service"

4.5/5 Sdjaegs

"Proximity to restaurant / shops. Service"

5/5 Lasonya

"Hospitality was Excellent!!!"

3.5/5 Beverly

"Bed was comfortable."

3/5 Juliette

"No Comment"

3.5/5 Meugenia

"The front desk agent was very kind."

3/5 Anonymous

"The prperty itself "

5/5 Andreka

"The set up and the updates on the technology (internet, music capabilities)"

4/5 Brooke

"I liked how trendy the property was. Very modern decor. When I walked in the girl at the front desk was very friendly. It was easy to check in. We got to our room and saw we had a great view over looking River City. Room was clean and tidy. Great coffee in the room. The lighting was nice. There was a bar downstairs. Drinks were good and reasonably priced. Pool tables in the lobby were a nice touch. There were people playing the pool tables all night so we didn't get a chance to play but the pool tables gave the bar area a cool vibe. We didn't get to go to the pool because it was cold outside but it looked nice. They had some nice patio furniture."

5/5 Doug

"Bar"

4/5 Cherica

"The location was very convenient to shopping and eating. The rooms were great."

4.5/5 Anonymous

"No Comment"

5/5 Alesia

"Everything was excellent"

5/5 Anonymous

"i liked everything about this hotel. The room was different. and was like a loft. the T.V. was large and had the stations I needed."

3/5 Angela

"No Comment"

5/5 Brad

"One of the best Hotels I've ever stayed at and the price can not be beat."

4.5/5 Samm

"I really liked the style of the hotel..."

5/5 Earnest

"Very modern style hotel. Great front staff and location"

4.5/5 Anonymous

"The location was perfect and the facility was very clean."

3.5/5 Anonymous

"Said they would charge my credit card $50 extra for anything I might buy and refund it a few days later. Never happened to me before. They had already charged my credit card so was not able to split charge with friend when we checked in. Got a $7 voucher for breakfast. Thought breakfast would be included for both of us. Gave my friend a voucher too when she asked."

4.5/5 Malthael

"This is a NICE hotel in a GREAT location without an UNBEARABLE price tag. The room we had was small but cozy, perfect for solo (non-business) travelers and couples; the room also had a very small refrigerator. But the best feature for this hotel is location! It's literally surrounded by a variety of restaurants and fast food, shopping stores, a movie theater, and it's a short distance to the airport. There's several very good restaurants and fast food locations that's walking distance (less than 5 minutes) from the hotel. And even though it's located in a shopping area and it's not too far from the airport, the property is pretty quiet. The most noise came from emergency vehicles passing by the hotel as they responded to an emergency call. The location within itself is worth staying at this hotel, but the hotel is nice as well, so I'd definitely recommend staying at this hotel. I know we will stay at this hotel again."

4/5 Ciara

"No Comment"

4/5 Sandra

"Very modern. Wowed me."

3.5/5 Anonymous

"The bed was comfortable and the shower was nice and large."

4/5 Anonymous

"No Comment"

5/5 Edwin

"Love the aLoft. Very stylish, fantastic staff."

3/5 Alex

"Pretty clean compared to other hotels I've stayed in, as I usually go cheaper. However, that was really the only difference. Location was great- tons of restaraunts and shopping."

4.5/5 Claire

"The staff was very solicitous, both in the hotel and the shuttle bus driver."

3/5 Jessica

"Staff was very pleasant."

5/5 Carlethia

"The rooms were very modern and the beds were very comfortable"

3/5 Kenneth

"Really close to the airport. Restaurants within 300 yards."

4.5/5 Evelyn

"Liked layout of room"

5/5 Merrill

"Great location"

5/5 Yolanda

"Everything was great"

4/5 Robyn

"Staff"

4.5/5 Ciara

"The interior & exterior design/decor; relaxing shower; extremely comfortable bed."

3.5/5 Rockin

"The bed was comfortable but the TV worked poorly. Our room was not ready for us at 4 pm."

4/5 Rea

"No Comment"

5/5 Laveppia

"The staff was very friendly and inviting. The location was perfect. There were a lot of shopping and restaurant options. Anything you needed was right there."

4.5/5 Steve

"The bar and bartender were excellent. Playing pool was cool too."

3/5 James

"Location"

3.5/5 Anonymous

"No Comment"

3.5/5 Mark

"The lobby area was very nice. We could have our dog there & weren't charged for her - I appreciated that. We are very careful with her in hotel rooms & treat them like our own home. There are several restaurants nearby & the hotel was easy to get to."

5/5 Barbie

"Locatiom"

4/5 Scotthc

"Clean and comfortable."

5/5 Carey

"No Comment"

5/5 Karen

"The location was great for travelers, yet it is classy!"

4/5 Frances

"room set up very nice"

5/5 Latia

"The staff was amazing and very cheerful! Great environment and really pet-friendly!"

5/5 William

"Layout of room"

5/5 Vicky

"How nice the rooms where. The staff was great very helpful. Parking was no problem."

5/5 Benny

"I like the Aloft brand. It's a trendy brand that is inexpensive. The rooms are great and the bed was big."

5/5 Anonymous

"The layout of the room. Loved the bath!"

3.5/5 Dennis

"No Comment"

3.5/5 Verified Hotel Guest

"Cleanliness"

5/5 Verified Hotel Guest

"Cool friendly atmosphere"

4/5 Kerry-ann

"The style of the hotel very well decorated as well as the staff."

4/5 Stephen

"I like the contemporary style of the rooms and lobby."

4/5 Cristina

"The location was awesome! The amenities were great and the hotel staff were very friendly!"

5/5 john c sommers

"this place was great. I took two of my older kids 24 & 19. they loved it and I did as well. the atmosphere was perfect of for us to enjoy our time together. the pool table area & bar area was perfect to hangout in. I will be staying at a Aloft again."

3/5 Frededenell

"Decor and concept."

5/5 Lynn

"We we evacuated from our beach house and they made accommodations for us to stay there. Staff was excellent with transportation to the airport!"

4/5 Mfc

"Clean bedding"

4/5 Anonymous

"It was different than any other hotel that we have stayed in! It's really a loft! Nice and contemporary! "

3/5 Amy

"Staff was very nice and bed was comfortable."

5/5 Matthew

"The staff was well trained and laid back, but very attentive and courteous. I love the ambiance and interior design. The price was almost half that of another similar level hotel. The bed was very comfortable. The Bliss Bar soap was nice also. We didn't have a tub which at first seemed to be bad since we have a 1 year old and a 2 year old, but then they loved taking a shower instead. That turned out to be very fun for them. I like the shower better than others with the tub (in hotels). This one is conveniently located right next to a Chick-fil-A among many other restaurants and shopping, not to mention the airport."

5/5 Dudlena

"Staff was super friendly and nice. I lost a family member while traveling and I had to take the call in the lobby. They were nice, asked if I was ok and if they could help"

4/5 Steve

"Everything was clean and staff was very helpful and nice"

5/5 Donisha

"I loved everything about this hotel. I love staying at the aloft. Whenever I go out of town I see if that city has an aloft before I stay anywhere else."

4.5/5 Marilyn

"Location great for early airline flight. Lots of restaurants and shopping within walking distance. Friendly staff. Modern decor. Well lighted exterior (I traveled with a pet so needed easy, safe outdoor access.)"

5/5 Patrice

"Friendly staff"

5/5 Tristam

"Stayed Sunday 9/25/16. Clean hotel. Nice, modern room. Allows dogs with no charge. I checked with several other area hotels, and the all charged an extra $75 or $100 a night for a dog, so free was the best deal in the area. Excellent staff!"

5/5 Jason

"Great location. Easy in and out. Will stay again."

5/5 Cherry

"Location and staff"

5/5 Jayne

"Friendly and "chilled""

4/5 Kathryn

"Pool was very clean and refreshing."

5/5 Brian

"Overall very nice for the price"

5/5 GEORGE BRANZELL

"No complaints, just wish there were two (2) chairs in the room"

4.5/5 Timothy

"Great staff very friendly, retail park just a walk away with Walmart ,great to stock up for onward journey"

5/5 Bryon

"The media adapter was easy to use and made hooking the laptop to the television a breeze. The staff was friendly and the room was clean."

5/5 Danielle

"The bed was so fluffy and comfortable. The staff was so awesome!!! Differently will be back soon!!"

5/5 Geoff

"The staff was great.."

3.4/5 Troy

"Did not get the room that I prepaid for 1 month in advance,  and received no concession."

5/5 Thanhhoa

"The room setting & the helpful staff"

5/5 Othalene

"The decor and inviting presence when you enter the lobby. Room was very comfortable."

4/5 Andrea

"No Comment"

3.5/5 Candace

"Friendly staff and quiet area"

5/5 Lori

"Clean, Quite, Nice Staff greeted me. Bed comfy and room size was small, but I liked it."

4/5 Bailey

"Enjoyed the modern vibe! The bar and pool table was fun."

5/5 Lashonda

"We love it a lot"

4/5 Riddlerni

"Comfortable, bright and stylish hotel. Staff were very friendly and can I say, easy on the eye!? Walking distance to shops and restaurants."

5/5 Johnisha

"The facility was very nice and upgraded. Staff was very welcoming, wonderful stay."

5/5 Tony

"i travel extensively around the world and stay exclusively in 4 and 5 star hotels. The rooms in this hotel would be equal to any 4 or 5 star hotel i have ever stayed in."

5/5 Cathia

"I love everything. All the staffs were great. Wish I new all of their names. The two young girls that checked me out were so nice. The staffs made my stay. Thanks to all of them. I hope they get recognized for all of their hard works. I checked in on July 31st and checked out the next day. Please recognize the employees who worked at the front desk and at the bar on them days."

3.5/5 Itzbeth

"Nice decor, convenience to airport, free shuttle, free wifi."

5/5 Christopher

"Bartender was awesone!"

5/5 Jaquan

"Really liked the room"

5/5 Ms

"The location of the Aloft Hotel was extremely convenient. The hotel is located across the street from a nice, but not upscale, shopping center. Additionally, it is aopriximately 15 minutes from downtown J'ville and 30-40 minutes from the beach. Every staff member I interacted with was polite, helpful, and greeted me with a smile. My room was very comfortable; I slept great! Overall, the hotel was clean and had a youthful ambiance. I will definitely stay at this hotel or another Aloft Hotel in the future."

4/5 Howard

"Staff was friendly and efficient. The location is close to shopping and places to eat."

4.5/5 Donald

"clean, new, staff was great, shuttle to airport."

4/5 Rebecca

"Compared to other hotels that accommodate pets, Aloft hotels are very nice. Room was clean and comfortable. Staff was very friendly."

4/5 Larelle

"No Comment"

4/5 Olivette

"I loved the shower. The best showerhead ever. It was always hard to get out the shower."

5/5 Courtney

"The staff were very nice and helpful. The bed was like heaven."

4/5 Aaron

"No Comment"

4.5/5 Ray

"Real convenient for airport."

5/5 Helen

"I can walk to dinner a not drive"

3/5 Angel

"The front staff were nice and accommodating."

5/5 Ian

"Amazing looking room with a great shower and comfortable bed."

3.5/5 Tim

"beds comfy"

5/5 Ranier

"The comfort"

5/5 Asti/gemond

"The hotel was very clean and the staff was very helpful!"

3.5/5 Heather

"Location"

4.5/5 Ralph

"Location is convenient. The hotel lobby is nice and the bedroom has a nice floor plan, spacious and with a good working desk. I found the bed and pillow comfortable and slept very well."

5/5 Kim

"Comfortable bed, room was very clean and neat. Hotel is very modern. Overall very nice experience."

5/5 Teresa

"The lady at the front desk was very nice and accommodated us very well. The room was so pretty and clean."

4/5 Linda

"Pool area was very nice."

3.5/5 Anonymous

"The beds were comfortable. Staff was very friendly."

5/5 Laneich

"Everything was perfect. From the staff to the room. You may even see a few frogs at night outside."

5/5 Latrelle

"Yes"

5/5 Dahana

"Nice Personnel Excellent attention"

5/5 Alice

"Privacy, staff discretion, cleanliness, perfect room maintenance, fellow guests' respect and behavior"

4/5 Verified Hotel Guest

"The location and the lobby."

3.5/5 Anonymous

"No Comment"

4.5/5 Anonymous

"Nice decor"

3/5 Wayne

"The room was modern."

4.5/5 Richard

"Very comfortable bed."

4/5 George

"pretty much everything"

5/5 Irvin

"The room was neat, tidy, impressive. Check in and out was a breeze. We liked the decor. Bed linen was clean, neat, comfortable."

4.5/5 Keiko

"The bed was very comfortable."

5/5 Mary

"We will stay here again. Hotel was clean and super friendly staff. Restaurants and shopping right by hotel."

4/5 Kenisha

"The hotel was beautiful and surrounded by many restaurants"

5/5 Alyssa

"The front desk associate Kim was amazing. Best customer service I've ever received at a hotel. She was the bomb! Would definitely go back!"

5/5 Toshia

"Everything"

5/5 Brenton

"Everything was amazing especially for what I paid"

5/5 Michelle

"Staff was very friendly and allowed me to check in early since rooms were available. The room was spacious and nicely laid out, felt like a perfect size for two people. Location was great as well, plenty of restaurants within walkable distance."

4.5/5 Rikki

"Everything. The shower was nice and the bed. Very relaxed feel to it and the smell of the hotel was amazing. Will definitely be back."

4/5 Zarigrl1

"The area rocks. The desk staff was awesome."

4.5/5 Melissa

"Karaoke"

3/5 Cecil

"No Comment"

4/5 Anonymous

"allowing our pets to stay with us; great location; nice people; good room"

5/5 michael

"mistakenly booked at wrong property...coming to a wedding, needed to be at Deer Lake property....wasnt allowed to relocate booking..."wrong type of reservation"  what kinda BS is this....what is wrong with business principles today....You are not losing money...its a sister property...please help me stay where the wedding party is... had to eat the non refundable....that sucks... why are there so many rates...just give me a damn rate....and stick with it...no VooDo....wont use this chain again....."

4.5/5 Deonne

"Great location, great facilities, very comfortable"

4/5 Gregory

"Clean, modern, good location. Good fitness center. Nice pool. Comfortable bed. Nice bathroom and shower."

4.5/5 Ashley

"The room was cozy"

4/5 Phyllis

"Close to airport."

4/5 Verified Hotel Guest

"no more than a three star hotel maximum"

5/5 Joan

"The staff was so friendly. Briana was at the front desk when we checked in and she went out of her way to be helpful even though she was busy."

5/5 Joe

"Very modern hotel, clean and in good order"

5/5 Jacque

"Everything. My first time staying in this chain and because of my experience I will look for this option whenever I travel."

5/5 Kimberly

"The room was very pleasant and was close to everything that I may have needed."

3.5/5 Michelle

"The room was nice"

4/5 Thomas

"Comfortable rooms with nice amenities"

5/5 Edward

"very clean room"

5/5 Lov2cocean

"location, shuttle service, friendly staff"

5/5 Crystal

"The staff was very friendly and the rooms were nice! Best place for the price!"

5/5 Kevin

"Clean great location"

4/5 Ju

"Loved the style and sensible design. They obviously know what travelers want and had all the bases covered."

5/5 Gary

"The location is excellent. It is within walking distance to a number of good restaurants. They have a shuttle that will take you anywhere in the vicinity of the hotel, as far as the airport even. There are lots of places to shop in the area and you get a free ride there and back! Can't beat that!"

3/5 Anonymous

"Staff was very nice."

5/5 Christine

"Love the bedroom, the comfort of the bed, the shower. Very clean. Too bad there is not a free breakfast like so many other good hotels."

5/5 Kimberly

"24 hr shuttle service offered. Coffee provided in the room. Proximity to the airport."

5/5 Laura

"happy hour and unique design and functionality of the room and lobby"

5/5 Tony

"No Comment"

4/5 Vanessa

"I love the room and the location"

5/5 Maria

"Location"

4/5 Janet

"Staff and location"

5/5 Tilya

"everything"

4.5/5 Lawrence

"No Comment"

5/5 Penny

"Clean! Staff was very accommodating. Pool was nice although we did not have a chance to enjoy it. Convenient to restaurants. "

3/5 Anonymous

"The location was excellent."

3/5 Business

"GREAT LOCATION"

3/5 Traveler

"Nice shower"

4/5 Ruby

"Very comfortable room , and I like that the hotel is surrounded by good restaurants"

4/5 Anonymous

"Fair value for money"

3.5/5 Holly

"The price was good"

3.5/5 Anonymous

"Was just two miles from airport with free shuttle. Walk to food and a mall. Nice staff. Clean."

3.5/5 Thomas

"Different feel from other htels, and when I walked in the place smelled good."

4.5/5 Leslie

"It was very close to the airport for us and that was a plus. We have stayed at quite a few W hotels and they are our first choice"

4/5 Anthony

"Room was perfect size and great service."

5/5 Deborah

"nice area, large , clean rooms"

5/5 Patricia

"The overall atmosphere is very relaxing and enjoyable."

3.5/5 Julius

"Pictures looked much better than actual property. Just ok."

4.5/5 Eugene

"the bed is very comfortable and the shower was very exquisite."

5/5 Hollie

"From the moment of checkin I felt right at home. The rooms were very nice and the bed was comfy. The shower was amazing. I could go on. The picture is what you get and more. AWESOME JOB"

5/5 Percy

"From the time I checked in til check out everything was great and the bar"

5/5 Dr. Bernie Sans

"Always a great stay!"

5/5 Guest

"The accomodations were beautiful and the staff was more than attentive to any needs. I can't wait for my next visit to Jacksonville and to Aloft!"

5/5 Guest

"great hotel very swank modern good for a romantic weekend near everything you could need hotel has lounge in lobby heated pool comfortable beds wide screen tv great exercise room Will be back"

5/5 Guest

"My room was amazing. The Aloft isn't your typical hotel with rectangular rooms and basicoutdated furnishings. The rooms are separated by dividers which break the space up and makes area feel more intimate and cozy. Every piece of furnishing was smartly chosen and served multiple purposes, (e.g. the beds headboard was huge and separated the main living quarter from the bathsink area. It also had hidden compartments which held an ironing board, iron, etc.). I was also impressed with the bathing area as they used Kohler products. The bed was extremely comfortable and the bedding was amazing. I was even impressed by the alarm clock in the morning...it starting flashing a light a few minutes before sounding in order to gently wake me up! When I was checking out for an early flight the hotel staff informed me that I could leave my car on property until I returned from vacation. This saved me over $80.00 in airport parking fees. The trip to and from the airport on their shuttle was quick and efficient."

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