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Holiday Inn Express Nashville-Downtown

Based on 470 Reviews

920 Broadway, Nashville, TN, US, 37203

Reservations: 844-878-8050
Talk to someoneHotel Description

Hotel Description

Property Location
With a stay at Holiday Inn Express Nashville-Downtown, you'll be centrally located in Nashville, steps from Frist Center for Visual Arts and minutes from Bridgestone Arena. This hotel is within close proximity of Nashville Public Library and Nashville Convention Center.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.

Dining
A complimentary full breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nashville? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Amenities

Amenities

  • 24-hour fitness facilities
  • 24-hour front desk
  • ATM/banking
  • Accessible bathroom
  • Business center
  • Coffee/tea in common areas
  • Computer station
  • Conference center
  • Conference space
  • Conference space size (feet) - 10000
  • Conference space size (meters) - 929
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fireplace in lobby
  • Free RV, bus, truck parking
  • Free WiFi
  • Free area shuttle
  • Free breakfast
  • Free newspapers in lobby
  • Gift shops or newsstand
  • In-room accessibility
  • Laundry facilities
  • Luggage storage
  • Meeting rooms5
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 8
  • Number of meeting rooms - 4
  • Outdoor pool
  • Outdoor seasonal pool
  • Porter/bellhop
  • Roll-in shower
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Shopping on site
  • Smoke-free property
  • Total number of rooms - 287
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REVIEWS

Guest Reviews4/5

4/5"EXCELLENT"CleanlinessServicesComfortStaffLocation

5/5 Suzie

"Very friendly staff, great location and very clean."

4/5 Mary

"No Comment"

5/5 Edward

"The location of this hotel is perfect. You can walk to pretty much all the restaurants, museums & honky tonks. They provide a pick up or drop off shuttle service which is awesome. The breakfast is very good and they also have a social hour where there is live entertainment & apps (hot & cold) between 3:30 & 5:30 pm. The room is very spacious and the bed & pillows are fabulous. I really can't say enough about how great this hotel is. Absolutely the best staff. Very friendly & helpful."

3/5 Loran

"No Comment"

5/5 Lois

"Everything about it. Social time in lobby was especially nice."

5/5 Alejandro

"Excellent beds"

5/5 Rhonda

"Location is great Bed super comfy Allowed later checkout Very clean room Music/food daily in lobby mid afternoon Super helpful & friendly staff. Loved Kelly! Met her in 2012 then again 2017, sweet girl!"

5/5 Martha

"Perfect"

5/5 Angela

"Hotel was amazing, room was clean and comfortable and great location to downtown! Afternoon snacks in the lobby were great and the shuttle was a bonus! Loved that we could get to wherever we wanted to go so easily!"

3.5/5 Joel

"Location was nice"

5/5 David

"Friendliness, breakfast, afternoon entertainment and snacks and location were all excellent."

5/5 Barbara

"The friendly staff, big rooms ,great location "

5/5 Horace

"Katie at the front desk was the very best . Always went beyond what was reunited it expected . Arranged tickets for a concert and Grand Old Opry and text us when we were I our seats to see if the seating was good . Exceptional girl and continuously multi task , from front desk to afternoon snacks to vacuuming carpet because she had a few minutes and the floor looked a little messy after the afternoon snacks . Sought is out if we were in the lobby to insure all well with us . Great management potential a definite people person . I recommend highly for senior management courses and an opportunity to move up the ladder. Thank you and a bouquet for Katie"

4/5 Therese

"No Comment"

4/5 Lauren

"I like the room size , the microwave and fridge are very handy . I felt relatively safe. And except for the door slamming neighbor it was very peaceful and I was able to get a lot of work done at the very convenient desk area. Vetry very convenient location. Wonderful breakfast variety and very nice social hour"

4.5/5 Joan

"Room was beautiful and clean. Bed was very comfortable. Love the soft white bedding and duvetx"

4/5 Karen

"Location to restaurants & shops . Check-in was quick & easy and front desk person( Joy ?) was very nice & welcoming !!"

5/5 Kent

"No Comment"

5/5 Michael

"Everyone at the Hotel couldn't have been more friendly and accommodating."

4/5 Ronald

"Good staff, clean rooms and hotel even while under construction. Good breakfast and happy hour."

4.8/5 Robert Hamilton

"Great helpful staff"

4/5 Dave

"room was very modern and comfortable."

5/5 Chasity

"Everything was wonderful."

4/5 Paul

"Afternoon snacks , shuttle service and great weight room"

5/5 Jessica

"Beds good , room very sleek"

5/5 Kim

"We were in town for a concert at Bridgestone Arena...how lucky we could walk to it! The Happy Hour munchies and music were a great touch, and our room was comfy. Breakfast was good too. Staying there just made for an easy, very enjoyable experience."

4/5 Michael

"No Comment"

4/5 Anonymous

"Great location and staff. Clean room"

5/5 Paul

"The bed was very comfortable! The staff was very friendly and helpful!"

4.5/5 Lisa

"Location is very good. Selections at breakfast were varied and delicious. Staff is friendly and knowledgeable."

3.5/5 Spencer

"No Comment"

4.5/5 Lisa

"Great location for attending concert at Bridgestone Arena. Friendly staff. Clean."

4.5/5 Johan

"Location was perfect"

4/5 Annette

"The Location"

4.5/5 Monika

"Great location on Broadway, in walking distance to all major attractions. Very nice staff, comfortable, spacious rooms with comfortable beds. Breakfast included."

4/5 Jennifer

"No Comment"

4/5 Jacques

"Perfect location for me. Clean, friendly staff. Very nice brew-pub 3 minutes walk away with very good food and value."

5/5 Claire

"Staff very polite, friendly & helpful"

4.5/5 Lauren

"Location & comfy"

4.5/5 Bruno

"Excellent room. Bed is very comfortable. Breakfast is very good. The staff is very friendly"

4/5 Paul

"No Comment"

4/5 Michelle

"Convenient location!"

5/5 Debbie Slicker

"Great experience! Everyone was helpful and friendly. They shuttle made our stay even better.  Location was perfect for our visit. My only suggestion would be to vary the menu for the hor d'oeuvuers time. Will definately stay again."

4.5/5 Anonymous

"The location was fantastic, and the staff did everything they could to ensure we had a good stay. They were super responsive to any question or request that we had."

5/5 Peter Larsen

"Will stay with you again on our next trip to Nashville.  Thank you!"

3.5/5 Mark

"The staff was great."

5/5 Tanya

"Beds very cosy"

4/5 Peter

"Friendly staff"

4.5/5 Elaine

"Very comfortable beds. Clean room."

3.5/5 David

"We liked location"

4/5 Kristin

"The weekend staff was wonderful very bubbly."

4.5/5 Darren

"The beds were very comfortable. Staff were super friendly and helpful. Proximity to great things to do is definitely second to none."

5/5 Terry

"outstanding staff --location to downtown was awesome"

4.5/5 Audrey

"The bed was very soft. I loved the different pillows, shower was clean, breakfast was free. Staff let us check in at 9am!"

5/5 Heather

"Perfect location, very comfortable bed, fabulous staff, and great breakfast!"

5/5 Cma

"Food was good."

5/5 Carol

"Location and staff very pleasant and always trying to please you."

3.5/5 Chris

"No Comment"

3.5/5 Thomas

"The location on upper Broadway was good. Staff was friendly and helpful."

5/5 Bonnie

"Very good breakfast bar"

4/5 Hiliary

"It is in a great location, we walked almost everywhere! The staff was over the top friendly and informative. They went the extra mile to make us feel welcomed. They also have a 'happy hour' daily with live music and finger foods"

4.5/5 Chris

"Excellent service and location"

3.5/5 Valerie

"close to Bridgestone center"

4.5/5 Michele

"Room was clean, very comfortable bed and great pillows."

4/5 Kerri

"very clean, nicely decorated, great continental breakfast ever, free happy hour snacks and entertainment. It was a really nice hotel. staff was super nice and helpful too"

4/5 Marcella

"The location was great, the staff was friendly and helpful and the room was clean. We did have a loose air conditioner cover that rattled but a strategically placed chair helped out. The breakfast could be improved but will consider staying there again."

4.5/5 Kathy

"Helpful staff. Good breakfast with many choices. Shuttle is helpful."

3/5 Jan

"No Comment"

3.5/5 Michael

"Breakfast is great, plenty of options. Hotel is on Broadway but away from the bars but walkable. Quick ride to and from the airport."

4/5 Laura

"The bed was very comfortable."

4/5 Kimberely

"Location was nice. Staff friendly"

3/5 Anonymous

"It was a great location. Nobody bothered us."

3/5 Tracey

"Great location, guest laundry facilities were a plus"

3.5/5 Leslie

"Convenient location. Excellent complimentary breakfast. "

5/5 Kenneth

"Had a great breakfast every morning and wonderful happy hour snacks every evening. The Hotel was in a great location to walk to downtown Nashville."

5/5 Christine

"Great location, within walking distance to lower Broadway. Very clean with very nice staff. Loved the complimentary breakfast and afternoon social time. Would definitely stay there again! "

5/5 Robert

"Clean, afternoon snacks w music, free/large breakfast buffet"

4/5 Leonard

"Snack Time from 3:30 to 5:30. We also enjoyed the basket of apples"

4/5 Tourist44

"good breakfasts and helpful staff"

5/5 Valerie

"Lovely room, lovely comfortable bed, clean bathroom. Good location and decent breakfast"

4/5 Tabatha246

"Bed was comfortable"

5/5 Cathy

"Location and pool. Happy hour was really nice too. Front desk staff were fabulous!"

4.5/5 Heather

"The hotel staff was very pleasant. The rooms were spacious and I liked that there were adjoins rooms since we had to reserve 2 rooms."

5/5 Thomas

"Location"

4/5 Anonymous

"Friendly staff"

5/5 Geraldine

"No Comment"

4/5 Pamela

"Great breakfast!!"

3.5/5 Jennifer

"The staff was very helpful and friendly."

3/5 Diane

"No Comment"

5/5 Sue

"Close enough to walk to all the bars and restaurants, but a free shuttle is available if you don't want to walk. Free breakfast was fantastic..Staff was very accommodating...the girls at the front desk were vert informative about the attractions . Most important, the rooms were very clean. No complaints about this hotel !"

5/5 Teresa

"Great staff, live music with appetizers in the evening, great location"

3.5/5 Susanne

"Convenient car park, room comfortable, handy mini bus to take you into town "

5/5 Megan

"That's it was downtown!"

3/5 Anonymous

"Location was good, staff was friendly and helpful, especially the front desk."

4.5/5 Deanna

"Breakfast"

5/5 Sara

"Closeness to downtown. Shuttle. Breakfast. Staff."

5/5 Dana

"Amazing breakfast, extremely friendly and helpful staff and prime location."

4/5 Anonymous

"Staff was very friendly and helpful. Hotel was in a great location. Close to most everything! Free breakfast was a plus."

5/5 Sue

"Free breakfast was a great extra perk. tHe staff at the front desk were so very helpful and the free shuttle service to downtown was fantastic !!! The free happy hour social every afternoon was also great."

5/5 Janet

"Great location! Can walk downtown."

5/5 Char

"The location was great - within walking distance to most of the attractions in the downtown Nashville area. It was a nice clean room and the staff was always friendly and helpful."

4.5/5 Rebecca

"Great location"

5/5 Tanya

"Loved the hotel, modern decor they upgraded us to ste.!!!! Yeah one night not enough. We will definitely be back for more. Free breakfast super plus after late night out"

4/5 Gretchen

"Would like to know where pillow, blankets came from... wonderful. Most of staff very nice, especially John. Give him a raise."

3.5/5 Colena

"Clean"

4/5 Lyndel

"The shuttle was great, and easy to use"

4/5 Gregory

"Receptionist Valerie was extremely helpful during our stay ! Breakfast was just right."

5/5 Sandra

"My personal welcome on the TV set when we got to our room was awesome. Breakfast was great. Pool was nice. All staff were super friendly and helpful."

5/5 James

"good choice at breakfast. Liked the pool."

5/5 Mary

"Convenient shuttle service, tasty afternoon socials, helpfulness and pleasantness of staff"

4.5/5 Julia

"Room was excellent."

4/5 Anonymous

"bed was comfy"

4/5 Amy

"Comfy beds. Location within walking distance to everything."

4/5 Wifelover

"The staff was outstanding. Their courtesy was superb !!!. Valerie Mitchell,one of the front desk clerks was extremely helpful,pleasant."

4.5/5 Viccwa

"The staff were great the location is great the room was clean the hotel courtesy bus was an absolute bonus."

3.5/5 Over

"Maintenance person was very nice. The breakfast was extremely good The staff was nice"

4/5 Deb

"Quick check in, great shuttle service, live music in the lobby"

3.5/5 Anonymous

"friendly staff, location"

4.5/5 Julie

"The bed was comfy and the staff was extra nice."

4.5/5 Gigi

"Comfy bed and pillows.... staff was friendly and helpful"

3.5/5 Joseph

"The lobby looked very nice. Your staff was very nice. And the free transportation to the strip was wonderful."

4.5/5 Verified Hotel Guest

"The staff was very helpful and friendly. The breakfast was good with a lot of options to pick from. I would stay here again for the right price."

5/5 Elaine

"Loved this hotel from the minute we walked in front door !! The staff treated us like VIP's . The room was great , beds really comfy , and breakfast was the best we were offered in all the motels and hotels we stayed in on our 21 days in USA . The parking facilities are good , although you do have to pay !! ( which for me feels wrong !! ) , when you are paying good money to stay here in the first place . Afternoon entertainment and food was a Plus and really good . Very close to Downtown , which is where you need to be , for live music and a great atmosphere . Thanks Nashville , I WILL BE BACK !!!"

4/5 Christine

"Great location to the Rayman."

3/5 Kathleen

"No Comment"

3.5/5 Gina

"Excellent location."

5/5 Matt

"Liked the fact that we were able to txt the manager and get answers."

5/5 Kinzie

"Everything about the hotel was great. Honestly the pictures do not do it any justice. A lot nicer in person. Staff was so nice. Hotel was quiet."

3/5 Kim

"Location"

3.5/5 Tcferryfan

"Breakfast was ok. Location is great with a shuttle to downtown. 3:30 meet and greet in the lobby is good with music and appetizers."

5/5 Jacob

"Awesome location, ten minute walk from the main strip on Broadway. Great value for the money."

5/5 Bettie

"The free shuttle! The fantastic breakfast!"

5/5 Brittany Peele

"Valerie and Tanisha were amazing!! "

5/5 Wesley

"Everything"

5/5 Melanie

"Very comfortable rooms. Nice, clean hotel. Good breakfast. Good location."

3.5/5 Robert

"Expected more."

3/5 Michael

"The Continental Breakfast although included was tasteless on the egg portion. The Coffee could use some life as well."

5/5 Robert

"Location excellent"

5/5 Dawn

"The staff were amazing! My bookings reservation couldn't be found as there was a problem with bookings.com, but they were so helpful and got me a room that was even less expensive than I thought. Very helpful throughout my stay."

5/5 Andrew

"Shuttle to downtown was awesome. Hotel staff was very friendly and helpful with tips and advise."

4/5 Ramae

"Good location to Broadway."

4/5 Daphine

"Location was perfect for walking to Bridgestone Arena and Downtown Nashville attractions."

4.5/5 Karen

"No Comment"

4/5 Adele

"It had a great location! It needs a bit of updating! Clean and friendly."

4/5 Haley

"Location"

4.5/5 Denis

"Good location All staff helpful especially Valerie . Good shuttle service"

4/5 Michael

"Free breakfast"

5/5 Kathryn

"Location was fantastic and close to the Honky Tonk bars"

4/5 Georgina

"Great location"

4.5/5 Verified Hotel Guest

"The staff was very friendly and helpful. Even though there appeared to be some remodeling going on, they were very quiet and never in our way."

4/5 Haydn

"Excellent location for music city down town Nashville and shuttle service"

4.5/5 Robert

"Accommodation and location were great. Staff was helpful and friendly."

3.5/5 Lauren

"Good location next pool"

4.5/5 Ben

"Staff was awesome! Live lobby music and snacks. This is our 5th time at this hotel, and we will definitely come back."

4/5 Karen

"Great location! Clean room. Third time to stay at this hotel."

4.5/5 Kimberley

"No Comment"

3.5/5 Pamela

"Location and pool"

4/5 Michael

"Location"

4/5 Judy

"The room was big and the a/c was great!"

5/5 Donna

"The locations was just 3 blocks to downtown, and the free breakfast was great! The staff was very courteous!"

5/5 Dianne

"Location"

3.5/5 Krystal

"Location, friendly staff"

4.6/5 Michelle Miller

"Great staff and locations"

5/5 Lauren

"The hotel is close to all the bars and restaurants and they offer a free shuttle to downtown!"

5/5 Verified Hotel Guest

"The service was awesome- a five star experience"

3.5/5 Anonymous

"No Comment"

4/5 Angela

"Great location a few blocks from the activity of downtown Nashville. Shuttle bus took us down the street to the bars and restaurants."

3.5/5 Cynthia

"Staff were friendly and informative."

5/5 Patricia

"Everything was excellent.Shuttle service great.Room great.Breakfast great Gift shop ideal.Reception very helpful Great location to Downtown."

3/5 John

"Privacy"

5/5 Belinda

"the bus shuttle into downtown and the gulch was so useful. staff very friendly and helpful"

3.4/5 Pam

"Dated hotel sheets where dirty had to have them changed"

4.5/5 Vincent

"Easy check in, great rooms. Hotel offers a shuttle service to main attractions/bars.There is a pool, fitness room and breakfast area."

3/5 Christine

"The staff was friendly."

4/5 Kem

"The location and the breakfast were great!"

3/5 Laura

"The food was great. Staff was great."

5/5 Suzanne

"Location, location, location! The staff were very friendly and helpful! We didn't hear the neighbors at all!"

4/5 Tommy

"Staff was nice. Breakfast was good. Great location for tourist visiting Broadway."

3.5/5 Sharon

"No Comment"

4/5 Vincent

"comfortable bed, great breakfast, nice afternoon snacks, good TV and service, very friendly and helpful staff, plenty of outlets to charge devices, great coffee maker"

4/5 Elo

"Staff was very helpful and attentive...very safe environment...location is excellent for downtown...on Broadway, just a few blocks from Music City Center, Bridgestone Arena, and all live music dining & night life...Downtown Nashville is a rip roaring party everynight...Clean fun, something for everyone everyday of the week."

4/5 Williamb

"No Comment"

3.5/5 Stephen

"No Comment"

5/5 Eddie

"The location relative to downtown is great. The hotel was much nicer than expected."

4.5/5 Rich

"The staff were super friendly and helpful - shoutout to Valeri! The facilities were great - the free shuttle bus made getting to where I needed to be in the mornings very easy and stress free. Breakfast was quite good and plentiful and there was a good coffee machine in the room too! Also, having an iron and ironing board in the room was great."

3/5 Wendy

"Location was great. Could walk to downtown."

3/5 Anonymous

"Central location. Bed was comfy."

5/5 Jessica

"So close to lower Broadway in Downtown Nashville it was great to be able to just walk up and down the hill to get to everything we wanted"

3/5 Lorie

"Location, continental breakfast, hotel concierge"

4/5 Harding

"Location and breakfast."

4/5 Graham

"Being down town"

5/5 Michelle

"The rooms were lovely & big,a great location for Broadway & the Bridgestone arena.Friendly & helpful staff"

4.5/5 Jane

"room was comfortable and location was good"

3/5 Rhonda

"Close to downtown"

4.5/5 Steve

"Very friendly staff. Good location. Good breakfast."

4/5 John

"Location was great for easy walking access for fun in Nashville (the strip)."

4/5 Beatrice

"No Comment"

4/5 Lana

"No Comment"

4/5 Julie

"The bed was comfy, good size room. Good location with easy walk to downtown."

3.5/5 David

"Staff was very friendly. Really liked there was a shuttle."

4/5 Shannon

"The breakfast was great, only 10 minutes walk to downtown, shuttle to downtown was great! Staff were very friendly and helpful."

3.5/5 Chantel

"That it was close to downtown and there was a free shuttle. They offered a discount on our room after I called and voiced my concern about being charged for the things that didn't work while we were there and not because of us."

4.5/5 John

"Employees were very helpful!!"

4.5/5 Michael

"Location was very convent to all we needed."

5/5 Toni

"No Comment"

3.5/5 Cheryl

"Location"

5/5 Monique

"The beds were very comfortable, great location."

3.5/5 Mark

"it was close to the music row"

4/5 Jeff

"I enjoyed the shuttle."

4.5/5 Anonymous

"The free breakfast was good and great location to downtown bars/restuarants"

3.5/5 Rebecca

"The shuttle was very conviniet and picked is up most of the time in a timely manner."

4.5/5 Josh

"No Comment"

4.5/5 Ralph

"Breakfast"

4/5 Verified Hotel Guest

"Doesn't include parking when you get to the hotel. Have to pay an additional $25.00"

3/5 Nyla

"Every staff member that we spoke to were VERY pleasant and professional, be it on the phone or in person!"

4.5/5 Kobus

"Exceptional service-- front desk staff was remarkable and I would like to pay tribute to Valeri whose level of service I have not experienced before. The location is perfect-- close to all the important spots. The little 'add-ons' like baskets of apples, lemonade and cookies in the afternoon an live entertainment in the late afternoon (more like soft background music) made the experience so much more positive"

4.5/5 Linda

"Comfortable beds, good breakfast"

4.5/5 David

"Staff very friendly and helpful. Breakfast was great and loved the afternoon snacks."

4/5 Anonymous

"Bed was a bit uncomfortable. Pillows were great."

5/5 Judith

"Good selection for breakfast. Friendly staff. Great having the shuttle to save the walking for sightseeing!"

5/5 Debra

"Price. Free upgrade."

5/5 Robert

"Breakfast"

5/5 Michele

"Mike the cab driver in the hotel and the staff where all fantastic"

3.5/5 Anonymous

"bed and pillows were comfortable. Location excellent"

4/5 Lac87

"Great location, short walking distance to strip and arena. "

3.5/5 Nashville

"No Comment"

5/5 Verified Hotel Guest

"Location was great"

5/5 Verified Hotel Guest

"Location"

5/5 Ronald

"Made an error on check in date -staff was so friendly....they were able to accommodate us!! On a very busy weekend ,I might add"

4/5 Anonymous

"Bed was comfortable. Breakfast was good. Utilized the shuttle to get to Renaissance Convention Center, very courteous."

5/5 Sunyong

"Very nice place!!"

5/5 Robert

"More than i expected. Everything i needed"

3.5/5 Darron

"The Staff was great. They were very helpful on any question we had"

3.5/5 Angie

"Nice breakfast, comfy bed"

5/5 Breanna may

"Clean and a great location "

5/5 Big

"Rooms were clean and the beds were very comfortable. The price for the room at that loacation is hard to beat. It's only a short walk to all the downtown Nashville sites and it's great not having to worry about finding parking in those cramped and expensive city lots. I would stay here again."

4.5/5 Pam

"Great location, just a couple blocks from all the Broadway bars."

5/5 Beth

"Great location, short walk to downtown fun spots but very little noise. Shuttle is available if you would rather ride. Lots of parking. Good clean room, helpful staff. Nice breakfast included with lots of choices. Will definitely stay here again."

5/5 Anonymous

"Location was great, breakfast was good , enjoyed the afternoon snacks in the lobby on Saturday afternoon while watching the young lady singing and playing guitar . She was very talented. Rooms were very clean."

4/5 Anonymous

"The room was clean and adequate. Bed was comfortable. Staff was helpful"

3/5 Rodney

"Location"

5/5 Patricia

"Front desk wonderful. They have a free shuttle that's a great help"

5/5 William

"No Comment"

5/5 Kent

"The staff was friendly and helpful and the room was always clean."

4/5 Chad

"The staff was very friendly. The free breakfast was very nice and the coffee was good. It is in a great location and you can easily walk to the bars and restaurants."

4/5 Gary

"Very friendly staff, free breakfast! Modern and clean hotel."

3.5/5 James

"Location and staff. Breakfast was pleasant."

4.5/5 Nora

"Great location! The staff was friendly and helpful. Would definitely stay here again when visiting Nashville. Honky tonk row is about a 5 min walk and everything is in walking distance or just a short ride away."

4/5 Dale

"It was downtown."

4.5/5 Sandra

"Quiet room, comfortable bedb"

4.5/5 Kelli

"Location to lower Broadway, walking distance."

3.5/5 Earl

"Location was great"

4.5/5 James

"Easy walking distance to the strip. Only about five blocks to all of the action."

3.5/5 Anonymous

"No Comment"

4.5/5 Jerome

"This hotel property had a good breakfast, polite and helpful staff, and an express check-out for travelers leaving early in the morning."

4/5 Steve

"shuttle service"

5/5 Michael

"Location"

5/5 Glen

"Very close and in walking distancec to all the action downtown Nashville"

4/5 Kyle

"Location to downtown bars"

4.5/5 John

"Staff was excellent and friendly. Good location."

5/5 Roger

"Everything"

5/5 Anonymous

"The breakfast was outstanding."

5/5 Heather

"I loved the location and the hotel staff. Front desk was amazing. The extras of breakfast and evening appetizers was such a perk! Had a tv issue and maintenance was sent up right away."

5/5 Sandy

"Location was great! Music and refreshments in the lobby was a nice bonus. Breakfast was convenient and good variety."

3.5/5 Traveler

"Friendly staff. You get the cell # of one of the staff and they are able to answer questions convinietly and efficiently"

3.5/5 James

"No Comment"

4.5/5 Thomas

"close to downtown area"

3/5 Lawrence

"No Comment"

3.5/5 Tyler

"Location and staff was great. Very helpful staff."

4/5 Matthew

"Free parking was great! Beds were comfortable. Breakfast had lots of options."

4/5 Darrin

"No Comment"

4.5/5 Anonymous

"Location was great, friendly helpful staff. Shuttle and great breakfast!"

5/5 Anonymous

"Room was clean, staff was helpful and friendly, breakfast was good,location was great. Would stay their again if we returned to Nashville."

5/5 Elizabeth

"Absolutely outstanding service at this hotel. They can't do enough for you."

4/5 Nick

"No Comment"

5/5 Jeannie

"Loved the fact that there was a shuttle service. Enjoyed the breakfast option, parking was easy."

5/5 Deb

"The staff was outstanding...close walk to the Bridgestone Center and downtown"

5/5 Robin

"The location was perfect. Close enough to walk to everything without hearing the late night partiers."

5/5 John

"Great location close to main attractions. Shutle services are available. Great buffet breakfast."

4/5 Mona

"No Comment"

5/5 Rosemary

"We really enjoyed our stay at this hotel. The staff were wonderful; friendly, courteous and extremely helpful. Breakfast was delicious never have we seen such a wide selection of breakfast items. Our room was well serviced and had everything we wanted;tv, fridge, microwave and a lovely view! The hotel is perfectly situated for a visit to Nashville close enough to walk to downtown but just far enough away from the music bars so nice and quiet at night."

5/5 Kathy

"Clean, plenty of space in room. Plentiful breakfast options. Easy walking to hot spots on Broadway. Loved view of Union Station from our window."

3.5/5 Isabel

"Nice clean room, fairly good breakfast, nice treats in the afternoon (drinks, finger food), very good location"

3/5 Stephen

"Great location for walking to downtown"

4/5 Lauren

"I have Celiac Disease and the woman checking me in also had it. She knew exactly where all the gluten free restaurants were for me to visit. It was amazing!"

3/5 Geoffrey

"On the plus side, very comfortable beds."

4/5 Susan

"Love location & free breakfast"

3/5 Kelly

"On the plus side, great location and rooms were very sound and quiet. I did like there was shuttle service!"

4/5 Derek

"Great location Great breakfast"

4/5 Susan

"The view, location, and staff."

5/5 Anonymous

"Good location, friendly staff, good lighting in the room."

3/5 Anonymous

"Staff and lication"

4.5/5 1st

"Staff was very friendly and helpful!"

5/5 Kim

"The staff here is what makes the hotel a superb visit. They were so friendly and would do anything to help make your stay perfect!! Especially Valerie at the front desk...just amazing :)"

5/5 Curt

"Great location no car needed! Very clean, decent breakfast. Valeri at the front desk was amazing!"

4/5 Annette

"Great location and very friendly staff"

4.5/5 Jason

"All very good."

4/5 Darren

"Location Location Location"

5/5 Jody

"Staff was amazing, answered all questions and very quick service when making request. Great job. I had several questions about my bill at check in and they were very patient with answering these."

3/5 Anonymous

"No Comment"

4/5 Dorothy

"Location excellent. Staff helpful"

3/5 Theresa

"No Comment"

4.5/5 Anonymous

"Kelly was great, excellent front desk people. Always fast when we needed something, texting was great."

5/5 Heidi

"Good location, easy parking, close enough to walk downtown but far enough away from the noise. Had a good night sleep and good selection for breakfast."

4.5/5 Anonymous

"Very spacious rooms"

5/5 Diane

"Location and breakfast included in rate."

4/5 Donna

"Great location within walking distance of Ryman/visitors centre/Johnny Cash museum and of course the iconic bars of Broadway"

4/5 Richard

"The hospitality of the staff was outstanding. The location was perfect for me because i am a walker. It only took a few minutes to get to Broadway and 5th Ave where all the music begins. Oh, BTW the breakfast was very good"

3/5 Rosemarie

"Very helpful staff, within walking distance to Broadway"

4/5 Nicole

"The free breakfast was nice! And throughout the day had snacks in the lobby"

5/5 Fran

"I liked the little touches as bottled water and apples in the lobby each day, crackers, cheese and cookies in the afternoon. The desk staff was extremely helpful and answered all my questions. Parking was handy and secure. This was the best holiday express I have ever stayed in."

4.5/5 Edward

"Rooms tidy and clean, Great Breakfast & close to Downtown...Polite & Helpful Staff..! Fab afternoon snacks in the Lobby..( looked forward to that..!)..Good free internet and use of PC's in lobby..Handy shuttle in and out of town...Great & Good Value...! A "

4.5/5 Laineyh

"A few minutes walk to Honky Tonk Row, and a shuttle if you don't want to walk. Decent breakfast. Comfortable room. Overall, good hotel"

3.5/5 Lisa

"location"

4.5/5 Roger

"Location to Broadway was very close indeed. Staff were so helpful and friendly."

5/5 Bristol

"Very clean."

3.5/5 Andy

"The breakfast was great also they had little hors d'oeuvres out in the afternoon and cookies. Love the bottled water that they gave us in the morning. Cleaning staff were very polite."

4/5 Rlwdawg

"Location & the golf cart shuttles to Broadway night life."

4.5/5 Kathleen

"Love the location! Downtown is a short walk. Wonderful breakfast. Helpful staff. Nice Gift Shop. Easy on and off of I-65. Clean rooms. Felt safe and secure. Quiet."

4/5 Anonymous

"Shuttle service very nice once we figured out the process. desk staff was either very helpful and profgessional, friendly OR acted like you were an inconvenience and did not want to be bothered with you."

5/5 Matt

"Clean, comfortable room. Great location."

4.5/5 Leo

"Close to downtown"

4/5 Lisa

"No Comment"

5/5 Stephen

"Good hotel in good position for Downtown Nashville."

3.5/5 Frank

"Location, location, location and the breakfast up to the last minute had ample amount of food."

5/5 Meg

"Very close within walking distance to the Bridge stone arena for our concert, very friendly staff, afternoon snack in lobby with live music, comfy bed and pillows, nice view out window"

3/5 Anonymous

"Location"

4/5 Anonymous

"We liked the availability of the free airport shuttle. Very convenient. Snacks in the lobby in the early afternoon was a nice touch. The kids enjoyed this."

5/5 Donna

"Trena on the Bell Captain desk was so helpful"

3.5/5 Visitor

"The Nashville music & atmosphere"

5/5 Andrew

"Location & parking"

4.5/5 Lorrie

"The location was perfect."

5/5 Gabrielle

"Convenience and cleanliness of city"

4.5/5 Ann

"Location could not have been better. Very easy to walk around or get shuttles. Everyone was very friendly."

4.5/5 Lynn

"Loved the location. Listened to a manager talk to employee about a time off request and the manager couldn't have been more respectful and accommodating. Love to see that!"

3/5 Denise

"Location"

3.5/5 Tonia

"Location was great, staff was great, the beds slept great."

4.5/5 Roy

"Shuttle bus. Breakfast. Cleanliness"

5/5 Madelene

"The staff was very friendly and it was close to all the attractions"

5/5 Travel_lux

"Location, just a few blocks from Honky Tonk Row. Clean and spacious. Great to find a microwave & fridge in the room. quiet hotel, the provide fresh lemonade and cookies in the lobby during the day - FREE I don't drink coffee, so I brought my travel kettle & teabags and used the fridge for storing milk. I got the milk from the breakfast buffet. The buffet provided was included in the price - excellent!! you can have as much as you want and take some away to store in your fridge. Your room is made up every day if requested. I would definitely return to this hotel in Nashville, again and again."

4/5 Hazel

"Friendly staff Good breakfast Comfy bed Relaxed atmosphere Close to Downtown"

5/5 Lisa

"Excellent position close enough to walk to the bars and live music and the shuttle bus is available if you get tired. Staff were very friendly and helpful"

4/5 Anonymous

"No Comment"

5/5 Erica

"Perfect walking distance from the Broadway strip. We had to check out before out flight was leaving so they held our luggage in a locked closet so we could still walk around."

4/5 Anonymous

"The associates at the front desk were great."

5/5 Cynthia

"Staff & cleanliness"

3.5/5 Dorothy

"No Comment"

5/5 Corinne

"Staff were excellent! Rooms were very clean! Location was convenient and having a convenience store and shuttle on site was very helpful."

3.5/5 Andrew

"Location is the best part about this hotel"

4/5 Palvannan

"Economical"

5/5 Christopher

"The hotel staff was incredible, especially front desk"

5/5 Jason

"Really like the location, and the hotel has a shuttle to take you anywhere you want in the downtown area. Made things much easier."

3.5/5 Buckeye

"The location was very nice."

3/5 Christine

"Check in staff was friendly and helpful."

4/5 Broadway

"Wonderful front desk staff. Very accommodating and professional."

3.5/5 Jen

"Loved how centrally located the hotel was to attractions. We were able to park our vehicle and walk everywhere we went."

4.5/5 Peter

"Friendly, helpful staff. Easy parking. Excellent location. Good continental buffet breakfast."

4/5 Susan

"Breakfast was great"

5/5 Robert

"Very friendly and helpful staff. Awesome location."

3/5 Linda

"Location was great."

3/5 Carmen

"The breakfast was good and the coffee great. The staff was very friendly and helpful. The lobby was very beautiful. There were pancakes in the lobby in the evening and you can't beat that!"

5/5 Anonymous

"Location on Broadway was within easy walking distance to the arena. It was also very quiet on the floor and from street noise."

4/5 Nicholas

"I liked how close it was to the attractions"

5/5 Candice

"It was a perfect location! We could park the car and walk to restaurants and shops."

3/5 Anonymous

"Location."

3.5/5 First

"I liked everything except one thing."

4.5/5 Anonymous

"The front desk staff are AWESOME! Very informative, friendly, helpful and patient (lots of guest questions) Having the shuttle was WONDERFUL - didn't expect."

5/5 David

"Closest to the strip."

4/5 Delton

"Gym and breakfast"

5/5 David

"our stay was excellent."

4.5/5 Anonymous

"Location"

4.5/5 Basketqueen

"The convenience of music row"

4/5 Laura

"It was a perfect location between downtown and the Gulch. We appreciated the free shuttle service to our restaurant."

5/5 Kim

"I loved the pillows and bed!!"

3.5/5 William

"No Comment"

4.5/5 Conference

"The staff is very friendly, courteous, and professional. The rooms are clean"

4/5 Anonymous

"Hors d'oeuvre were awesome. Breakfast was really good. Chocolate milk. Not far from all the attractions"

5/5 Cinda

"Everything else."

5/5 Anonymous

"Great location! Good Breakfast"

5/5 Carolyn

"I thought the breakfasts were very good. I enjoyed my stay very much. I loved how close it was to the attractions. I'll stay there again if I come back to Nashville."

5/5 Barbara

"Staff was very friendly and helpful. Facilities were great with a pool and excercise room. The breakfast was very good and enough of a variety to please everyone. Shuttle service to downtown was good."

5/5 Stanley

"Location"

4.5/5 Kyle

"Location to the Broadway bars. Nice quick walk."

4/5 Kyle

"No Comment"

5/5 Elma

"The hotel itself was very nice. The staff was great and they seem to care about the guests."

5/5 Scott

"Breakfast and location"

4.5/5 Julienne

"The location was good. Away from the noise but close enough to walk. The shuttle bus was also available to go wherever you wanted downtown. Rooms were comfortable. Good hotel for a 5 night stay."

5/5 Michael

"No Comment"

4/5 Anonymous

"Great location walking distance from downtown. Room and lobby newly renovated."

4.5/5 John

"LOcation"

5/5 Gabrielfernandes

"Perfect!"

4.5/5 Michael

"Awesome gym for a hotel. Breakfast seating area was big enough for all guests."

3.5/5 Dave

"Close downtown"

5/5 Carol

"Staff was very helpful. Breakfast was great"

4/5 Phillip

"No Comment"

4.5/5 Anonymous

"Breakfast and staff"

4.5/5 Angela

"Breakfast"

4/5 Lisa

"Location was very convenient to music venues on Broadway. Breakfast buffet was good, and bed was comfortable. "

5/5 Anonymous

"The hotel was clean and they catered to your needs. Breakfast was great also."

5/5 Anonymous

"Great stay. Loved the room."

5/5 Carlos

"Great customer service. Place was nice and kept well clean"

3/5 Anonymous

"Great location and easy access to downtown Nashville"

4/5 Michael

"I liked there was a parking Garage. As I felt more secure leaving it with some "treasures" still inside. Also, liked it was a short walk down Broadway to the "Night life" of Nashville."

4/5 Jammie

"Closeness to downtown area"

4/5 Anonymous

"Liked location, shuttle and breakfast avaliable"

4/5 Anthony

"Excellent staff"

4/5 Angela

"Underground parking. Text service."

5/5 Brittany

"Great breakfast area, lots of seating. Great proximity to downtown"

5/5 Nicholas

"close to downtown"

4/5 Deb

"Clean- nice location, great for price compared to competition"

5/5 Rodney

"Very nice staff, Take advantage of the Free shuttle they offer!"

3.5/5 Mark

"I liked that the room was a suite. Also, the breakfast was very good."

4/5 Richard

"Really close to downtown and the bed was very comfortable."

4/5 Anonymous

"Location. Very close to downtown bars."

4/5 Mary

"Great location....impressive that the staff is able to keep up with the break greayfast bar demand! Quiet!great staff"

4.5/5 Anonymous

"Close to downtown, good breakfast"

3.5/5 Carol

"Good location"

3.5/5 Leann

"It was close to downtown and I a convent location."

4/5 Jaclynn

"Everything"

4/5 Melynda

"Loved the location, breakfast, pool and gym availability . Loved the available computer and printer. Coffee and full breakfast was great!"

5/5 James

"Perfect location to the downtown area. Just a very short walk to all the action. And it's out of the way of all the noise and congestion."

4.5/5 Charles

"The bed and pillows were amazing! In walking distance to all the shops,restaurants,and bars. Had a wonderful time."

4/5 Diane

"Walkable distance to downtown and LP field."

5/5 Deborah

"The question is what DIDN'T we like? Staff is wonderful, room was comfy, breakfast was filling, shuttle got us to where we wanted to go~"

5/5 Anonymous

"We really appreciated the afternoon refreshments provided in the lobby daily. Staff were extremely friendly and very helpful."

3/5 Robert

"Staff at front desk were very friendly and helpful"

5/5 Robert

"good hotel"

5/5 Keith

"The staff and service was excellent. Very good breakfast too."

4.5/5 Donald

"The staff was exceptionally friendly and helpful. There was a shuttle between the hotel and the main entertainment area. All we had to do was text them and they came and got us. Cabs were readily available at the hotel and were clean."

4.5/5 Tanyarea27

"Staff, walking distance to everything"

4/5 Stephen

"A short walk to the bars and live music"

4/5 Destinee

"No Comment"

3.5/5 Anonymous

"Great downtown location"

5/5 Janet

"Grest staff!"

5/5 Michele

"Everything! Especially that breakfast was included. Great deal for the money and very convenient location. We walked to SoBro and The Gulch area. Loved them both!"

5/5 Linda

"The location was the BEST and the staff was friendly and well informed about the area."

4/5 Anthony

"Close to Honky Tanks downtown."

3.5/5 Anonymous

"Very convenient location, parking & friendly staff - let me stay in the parking garage even after checkout so I could walk right across the street to the Frist Center before I left town; good free breakfast; free local shuttle - easy to request pick-ups via text message; nicely sized and furnished room."

4/5 Anonymous

"My travel buddy and I slept so well all four nights of our stay. If it wasn't for the amazing (and free) cinnamon rolls downstairs it would have been tough to get out of bed. The location was excellent! We had an excellent trip to Music City!"

3.5/5 Anonymous

"Free wifi is nice. Breakfast is above average, definitely better than other hotels I stayed in. All in all, a good stay for a couple of days to attend a conference."

3/5 Kathy

"The staff was nice and parking was free in the garage."

4/5 Anonymous

"The location was perfect!"

4/5 Mark

"Staff was great. Breakfast good"

5/5 Anonymous

"City Center"

5/5 Lisa

"Location staff breakfast"

5/5 Robert

"No Comment"

4.5/5 Graham

"Many places of interest to visit and music,music,music"

5/5 Gina

"I liked the location of the hotel and the pool was nice to lay by. Everyone that worked at the hotel was very friendly"

3.5/5 Anonymous

"The location is good for walking to the music scene."

5/5 Sharon

"The location, the rooms were beautiful and the bed was comfortable. The free breakfast was great!"

4/5 Bruce320

"Good parking but $24 per night"

5/5 Clare

"No Comment"

3.5/5 Samantha

"The hotel was only blocks away from the downtown action and a a quick drive to local breweries and restaurants."

4/5 Randy

"location"

5/5 Jalyn

"Close to downtown, great breakfast, clean rooms, best staff!"

3/5 Joseph

"No Comment"

4.5/5 Jack

"Rooms were quiet"

4/5 Nena

"Location,"

3.5/5 Anonymous

"The location of the facility is good."

4/5 Edward

"quiet clean room with an excellent shower"

5/5 Anonymous

"Everything except for hike in room price for concert night."

3.5/5 Anonymous

"Its a good location for being close to everything downtown."

3/5 Catherine

"Breakfast was clean and well done. Very enjoyable. Free internet in lobby good and free printing. Free transport shuttle around Nashville area. Driver was nice."

5/5 Christine

"Great location. This property is in walking distance to Gulch and the District as well as the historic post office (The Frist) & Union Station hotel."

5/5 Ginger

"The staff was the friendliest I've ever encountered. The room was clean and comfortable."

4.8/5 KBowman

"Clean, pleasant staff, and felt safe in the location of the hotel. My only suggestion is for the hotel to use softer sheets. The sheets were itchy and you could smell the bleach in them."

5/5 Jana Bantz

"Superb service. Staff is friendly and courteous. Enjoyed staying here very much!"

3.8/5 Robert G. Campbell

"Good stay"

4.4/5 Melissa Carrubba

"Very nice value. Excellent location."

3.8/5 stephen robinson

"will stay again, great location, shuttle makes life easier"
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Holiday Inn Express Nashville-DowntownHoliday Inn Express Nashville-Downtown920 Broadway, Nashville, TN844-878-8050

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You acknowledge that the ReservationDesk.com Companies pre-negotiate certain room rates with hotel suppliers to facilitate the booking of reservations. You also acknowledge that the ReservationDesk.com Companies provide you services to facilitate such booking of reservations for a consideration (the "facilitation fee"). The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by the ReservationDesk.com Companies and the facilitation fee retained by the ReservationDesk.com Companies for their services. You authorize the ReservationDesk.com Companies to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, service fees, and where applicable, taxes on the ReservationDesk.com Companies' services. You agree that your credit card will be charged by the ReservationDesk.com Companies for the total reservation price. Upon submitting your reservation request you authorize the ReservationDesk.com Companies, to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.

You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, the ReservationDesk.com Companies do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that the ReservationDesk.com Companies pay to the hotel supplier for taxes due on the hotel's rental rate for the room. The hotel suppliers invoice the ReservationDesk.com Companies for certain charges, including tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. None of the ReservationDesk.com Companies act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by the ReservationDesk.com Companies to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by the ReservationDesk.com Companies for their services vary based on the amount and type of hotel reservation.

You may cancel or change your prepaid hotel reservation, but you may be charged the cancellation or change fee indicated in the rules and restrictions for the hotel reservation. If you do not cancel or change your reservation before the cancellation policy period applicable to the hotel you reserved, which varies by hotel (usually 24 to 72 hours) prior to your date of arrival, you will be subject to a charge equal to applicable nightly rates, tax recovery charges and service fees. In the event you do not show for the first night of the reservation and plan to check-in for subsequent nights in your reservation, you must confirm the reservation changes with us no later than the date of the first night of the reservation to prevent cancellation of your reservation.

You agree to pay any cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the Terms and Conditions imposed with respect to your prepaid hotel reservations.

Sales, use and/or local hotel occupancy taxes are imposed on the amounts that we charge for our services (service fee and/or facilitation fee) in certain jurisdictions. The actual tax amounts on our services may vary depending on the rates in effect at the time of your hotel stay.

You may not book reservations for more than 9 rooms online for the same hotel/stay dates. If we determine that you have booked reservations for more than 9 rooms in total in separate reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book reservations for 9 or more rooms, you must contact ReservationDesk.com's call center. One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a nonrefundable deposit.

Some hotel suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay. Such deposit is unrelated to any payment received by ReservationDesk.com for your hotel booking.

BANK AND CREDIT CARD FEES

Some banks and credit card companies impose fees for international transactions. If you are making a booking from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since ReservationDesk.com may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.

INTERNATIONAL TRAVEL

You are responsible for ensuring that you meet foreign entry requirements and that your travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. ReservationDesk.com has no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.

BY OFFERING RESERVATIONS FOR TRAVEL PRODUCTS IN PARTICULAR INTERNATIONAL DESTINATIONS, RESERVATIONDESK.COM DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.

LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, the ReservationDesk.com Companies and ReservationDesk.com Partners do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, ReservationDesk.com expressly reserves the right to correct any pricing errors on our Website and/or pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.

Hotel ratings displayed on this Website are intended as only general guidelines, and the ReservationDesk.com Companies do not guarantee the accuracy of the ratings. The ReservationDesk.com Companies and their respective suppliers make no guarantees about the availability of specific products and services. The ReservationDesk.com Companies and their respective suppliers may make improvements and/or changes on the Website at any time.

The ReservationDesk.com Companies and their respective suppliers make no representations about the suitability of the information, software, products and services contained on this Website for any purpose, and the inclusion or offering of any products or services on this Website does not constitute any endorsement or recommendation of such products or services by the ReservationDesk.com Companies. All such information, software products, and services are provided "as is" without warranty of any kind. The ReservationDesk.com Companies and their respective suppliers disclaim all warranties and conditions that this Website, its servers or any email sent from the ReservationDesk.com Companies and/or their respective suppliers are free of viruses or other harmful components. The ReservationDesk.com Companies and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.

The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of the ReservationDesk.com Companies. The ReservationDesk.com Companies are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. The ReservationDesk.com Companies have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

In no event shall the ReservationDesk.com Companies and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, your reliance upon opinions appearing on this Website; any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if the ReservationDesk.com Companies and/or their respective suppliers have been advised of the possibility of such damages.

If, despite the limitation above, the ReservationDesk.com Companies or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of the ReservationDesk.com Companies and/or their respective suppliers will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to ReservationDesk.com in connection with such transaction(s) on this Website, or (b) One-Hundred Dollars (US$100.00) or the equivalent in local currency.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms and Conditions is found to have failed of its essential purpose. The limitations of liability provided in these Terms and Conditions inure to the benefit of the ReservationDesk.com Companies and/or their respective suppliers.

INDEMNIFICATION

You agree to defend and indemnify the ReservationDesk.com Companies and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

1) your breach of these Terms and Conditions or the documents referenced herein;

2) your violation of any law or the rights of a third party; or

3) your use of this Website.

LINKS TO THIRD-PARTY SITES

This Website may contain hyperlinks to websites operated by parties other than ReservationDesk.com. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

PATENT NOTICES

One or more patents owned by the ReservationDesk.com Companies may apply to this Website and to the features and services accessible via the Website. Portions of this Website operate under license of one or more patents. Other patents pending.

GENERAL

Your use of mapping available on this Website is governed by the Google Terms and Conditions and Google Privacy Statement. Google reserves the right to change their Terms and Conditions and Privacy Statement at any time, at their sole discretion. Please click here for additional information:

http://www.google.com/privacy/privacy-policy.html

http://www.google.com/enterprise/earthmaps/legal/us/maps_AUP.html

http://www.maps.google.com/help/legalnotices_maps.html

http://maps.google.com/help/terms_maps.html

These Terms and Conditions are governed by the Federal Arbitration Act, federal arbitration law, and for reservations made by U.S. residents, the laws of the state in which your billing address is located, without regard to principles of conflicts of laws. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.

You agree that no joint venture, partnership, or employment relationship exists between you and the ReservationDesk.com Companies as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use.

If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

This Agreement (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and ReservationDesk.com with respect to this Website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

How to Contact Us

If you have any questions, concerns or comments, please click here. ReservationDesk.com is a website owned, maintained, and operated by TravelPASS Group, LLC and is located at 2961 West Maple Loop Drive, Suite 300, Lehi, Utah 84043.

Privacy Policy

ReservationDesk.com's Privacy Policy was updated on September 26, 2016.

Thanks for using ReservationDesk.com. We've developed a policy that explains how and why we use the information that comes through our site. It applies to the services available through the ReservationDesk.com website, its mobile site, and all other applications and online communications, which we refer to as our "Site" in this policy. We respect your expectations and take your privacy seriously.

The Basics

We will not ask you for information that does not have a purpose. Whether you travel the web or travel the world, ReservationDesk.com wants you to always be safe!

By visiting our Site, you are consenting to the collection, use, disclosure, storage, transfer and processing of your personal data described in this policy. Our Site includes links to other websites and online services whose privacy practices may differ from those of ReservationDesk.com. We encourage you to carefully read the privacy policy of any website you visit or online services you use.

Please take a moment to familiarize yourself with our privacy practices.

Information We Collect

We collect personally identifiable information ("Personal Data") about you that you provide to us while using the Site. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, credit card number or e-mail address. We also collect non-personally identifiable information, including your IP address, search preferences related to specific searches, location, and bids through your interactions with our Site. When we link non-personally identifiable information with Personal Data, we will treat it as Personal Data under this Privacy Policy.

The Site also includes Social Media Features and Widgets, such as Facebook, Google Plus, Twitter, and YouTube. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.

We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as hotels viewed and bookings made.

Our goals in collecting this automatic information include helping understand your needs, customize your user experience and interaction with our Site, and inhibiting fraud.

For more information, please see Cookies and other technologies.

How We Protect Your Personal Data

We want you to feel confident about using our site to make travel arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

How We Use the Information We Collect

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our Site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Sharing Your Personal Data

ReservationDesk.com does not share your Personal Data, except as disclosed in this Privacy Policy or as otherwise authorized by you. ReservationDesk.com may share your Personal Data with the following entities:

Suppliers, such as hotels, online travel agencies, and hotel wholesalers, who fulfill your travel reservations. Throughout this Site, all services provided by a third-party supplier are described as such. By making a reservation through this Site, you are authorizing us to disclose to suppliers the information required to complete the booking and deliver the related travel. These suppliers are not controlled by ReservationDesk.com and personal information disclosed to them is subject to the applicable supplier's privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this Site.

Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.

Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.

Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another Site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites use of your personal information and we encourage you to review the privacy policies of any website that referred you here.

Companies within our corporate family. We may share your personal information with our parent company and corporate affiliates, including Reservation Counter, LLC, TravelPASS Group, LLC, and Partner Fusion, Inc. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications.

We also may share your information:

• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Site receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Cookies and Other Technologies

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user's computer hard drive or device, which enable a website to "personalize" itself for each user by remembering information about the user's visit to the website.

As described in more detail below, our Site uses cookies to store your preferences, display content based upon what you view on our Site to personalize your visit, analyze trends, administer the Site, track user movements around the Site, serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites and mobile apps, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. To opt-out of advertising and certain other cookies, please see the opt-out links below.

ReservationDesk.com Cookies (First Party Cookies): ReservationDesk.com uses its cookies to improve your web-browsing experience. We will also use a cookie to keep track of your search criteria while you are engaging ReservationDesk.com's services. ReservationDesk.com cookies are associated with a user's Personal Data. However, no third party, other than companies in our corporate family, may use the information we collect through our ReservationDesk.com cookies for their own purposes.

Third Party Cookies: We work with third-parties that place cookies on our Site to provide their services, including:

Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our Site and permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this Site. These companies may use information obtained through their cookie (which does not include your name, address, e-mail address or telephone number) about your visits to our and other websites, in combination with non-personally identifiable information about your purchases and interests from other online Sites in order to provide advertisements about goods and services of interest to you. Other companies' use of their cookies is subject to their own privacy policies and not ours. Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our Site, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable form.

Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the Site, to find out what works and what doesn't, to optimize and improve our websites and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement, which may include advertisements on third-party websites.

Remarketing Pixel Tags: In addition, we may share Site usage information about visitors to our Sites with third-party advertising companies for the purpose of managing and targeting advertisements and for market research analysis on our Site and other sites. For these purposes, we and our third-party advertising companies may place pixel tags (also called clear gifs) on some of the pages you visit on our Site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other Sites on the Internet. These advertisements may be targeted to specific searches you conducted on ReservationDesk.com during earlier browsing sessions.

Flash Cookies: Our partners, who provide certain features on our Site or display advertising based on your browsing activity, and ReservationDesk.com also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage. To manage Flash cookies, please click here.

Opting Out of Cookies: We provide you with choice over the use of cookies as described in this Privacy Policy. However, our Site is not currently configured to respond to Do Not Track signals. If you'd rather we didn't use ReservationDesk.com cookies when you visit us, click here?for how to configure your browser settings to reject cookies.

If you would like to opt-out of third-party cookies, here are some options:

• If you would like to opt-out of ad targeting cookies set by Google and Doubleclick on our Site, please click here

• If you would like to disable the display of advertisements served by Criteo, please click here

• If you would like to generally (i.e. not just for this Site) opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance's (DAA) Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website or click here. If you are located in the European Union, please click here to opt out.

• In order to control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link:https://tools.google.com/dlpage/gaoptout

• If you wish to block other cookies, including those being served by companies that are not part of the NAI or DAA, click here?for how to configure your browser settings to reject cookies. You can also delete all cookies that are already on your computer's hard drive by searching for and deleting files with "cookie" in it.

Mobile Devices

Anonymous Device Identifiers and Hashed IDs: We and/or data providers that we have engaged may collect and store a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to identify you in a unique manner across other devices or browsers. In order to customize these ads or content, we or a data partner may collect de-identified demographic or other data about you (received from third parties) either to data you voluntarily have submitted to us, e.g., your email address, or to data passively collected from you, such as your device identifier or IP address. However, we will share your email address and/or mobile phone number solely in hashed, non-human readable form.

If you no longer wish to receive interest-based advertising on your mobile device browser or applications, please refer to your device's operating system settings, or follow instructions below.

Android Users (version 2.3 and above): To use the "opt-out of interest-based advertising" option, follow the instructions provided by Google here: Google Play Help

iOS users (version 6 and above): To use the "Limit Ad-Tracking" option, follow the instructions provided by Apple here: Apple Support Center

Please keep in mind that, without cookies, you may not have access to certain features on our Site, including access to your profile/account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain web Sites, including the ReservationDesk.com web Site.

Children's Privacy

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

Changes To The Privacy Policy

On occasion, ReservationDesk.com may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make any material changes we will notify you by means of a prominent notice on this Site prior to the change becoming effective.

How to Contact Us

If you have any questions, concerns or comments, please click here. ReservationDesk.com is a website owned, maintained, and operated by TravelPASS Group, LLC and is located at 2961 West Maple Loop Drive, Suite 300, Lehi, Utah 84043.

REVIEWS

Guest Reviews4/5

4/5"EXCELLENT"CleanlinessServicesComfortStaffLocation

5/5 Suzie

"Very friendly staff, great location and very clean."

4/5 Mary

"No Comment"

5/5 Edward

"The location of this hotel is perfect. You can walk to pretty much all the restaurants, museums & honky tonks. They provide a pick up or drop off shuttle service which is awesome. The breakfast is very good and they also have a social hour where there is live entertainment & apps (hot & cold) between 3:30 & 5:30 pm. The room is very spacious and the bed & pillows are fabulous. I really can't say enough about how great this hotel is. Absolutely the best staff. Very friendly & helpful."

3/5 Loran

"No Comment"

5/5 Lois

"Everything about it. Social time in lobby was especially nice."

5/5 Alejandro

"Excellent beds"

5/5 Rhonda

"Location is great Bed super comfy Allowed later checkout Very clean room Music/food daily in lobby mid afternoon Super helpful & friendly staff. Loved Kelly! Met her in 2012 then again 2017, sweet girl!"

5/5 Martha

"Perfect"

5/5 Angela

"Hotel was amazing, room was clean and comfortable and great location to downtown! Afternoon snacks in the lobby were great and the shuttle was a bonus! Loved that we could get to wherever we wanted to go so easily!"

3.5/5 Joel

"Location was nice"

5/5 David

"Friendliness, breakfast, afternoon entertainment and snacks and location were all excellent."

5/5 Barbara

"The friendly staff, big rooms ,great location "

5/5 Horace

"Katie at the front desk was the very best . Always went beyond what was reunited it expected . Arranged tickets for a concert and Grand Old Opry and text us when we were I our seats to see if the seating was good . Exceptional girl and continuously multi task , from front desk to afternoon snacks to vacuuming carpet because she had a few minutes and the floor looked a little messy after the afternoon snacks . Sought is out if we were in the lobby to insure all well with us . Great management potential a definite people person . I recommend highly for senior management courses and an opportunity to move up the ladder. Thank you and a bouquet for Katie"

4/5 Therese

"No Comment"

4/5 Lauren

"I like the room size , the microwave and fridge are very handy . I felt relatively safe. And except for the door slamming neighbor it was very peaceful and I was able to get a lot of work done at the very convenient desk area. Vetry very convenient location. Wonderful breakfast variety and very nice social hour"

4.5/5 Joan

"Room was beautiful and clean. Bed was very comfortable. Love the soft white bedding and duvetx"

4/5 Karen

"Location to restaurants & shops . Check-in was quick & easy and front desk person( Joy ?) was very nice & welcoming !!"

5/5 Kent

"No Comment"

5/5 Michael

"Everyone at the Hotel couldn't have been more friendly and accommodating."

4/5 Ronald

"Good staff, clean rooms and hotel even while under construction. Good breakfast and happy hour."

4.8/5 Robert Hamilton

"Great helpful staff"

4/5 Dave

"room was very modern and comfortable."

5/5 Chasity

"Everything was wonderful."

4/5 Paul

"Afternoon snacks , shuttle service and great weight room"

5/5 Jessica

"Beds good , room very sleek"

5/5 Kim

"We were in town for a concert at Bridgestone Arena...how lucky we could walk to it! The Happy Hour munchies and music were a great touch, and our room was comfy. Breakfast was good too. Staying there just made for an easy, very enjoyable experience."

4/5 Michael

"No Comment"

4/5 Anonymous

"Great location and staff. Clean room"

5/5 Paul

"The bed was very comfortable! The staff was very friendly and helpful!"

4.5/5 Lisa

"Location is very good. Selections at breakfast were varied and delicious. Staff is friendly and knowledgeable."

3.5/5 Spencer

"No Comment"

4.5/5 Lisa

"Great location for attending concert at Bridgestone Arena. Friendly staff. Clean."

4.5/5 Johan

"Location was perfect"

4/5 Annette

"The Location"

4.5/5 Monika

"Great location on Broadway, in walking distance to all major attractions. Very nice staff, comfortable, spacious rooms with comfortable beds. Breakfast included."

4/5 Jennifer

"No Comment"

4/5 Jacques

"Perfect location for me. Clean, friendly staff. Very nice brew-pub 3 minutes walk away with very good food and value."

5/5 Claire

"Staff very polite, friendly & helpful"

4.5/5 Lauren

"Location & comfy"

4.5/5 Bruno

"Excellent room. Bed is very comfortable. Breakfast is very good. The staff is very friendly"

4/5 Paul

"No Comment"

4/5 Michelle

"Convenient location!"

5/5 Debbie Slicker

"Great experience! Everyone was helpful and friendly. They shuttle made our stay even better.  Location was perfect for our visit. My only suggestion would be to vary the menu for the hor d'oeuvuers time. Will definately stay again."

4.5/5 Anonymous

"The location was fantastic, and the staff did everything they could to ensure we had a good stay. They were super responsive to any question or request that we had."

5/5 Peter Larsen

"Will stay with you again on our next trip to Nashville.  Thank you!"

3.5/5 Mark

"The staff was great."

5/5 Tanya

"Beds very cosy"

4/5 Peter

"Friendly staff"

4.5/5 Elaine

"Very comfortable beds. Clean room."

3.5/5 David

"We liked location"

4/5 Kristin

"The weekend staff was wonderful very bubbly."

4.5/5 Darren

"The beds were very comfortable. Staff were super friendly and helpful. Proximity to great things to do is definitely second to none."

5/5 Terry

"outstanding staff --location to downtown was awesome"

4.5/5 Audrey

"The bed was very soft. I loved the different pillows, shower was clean, breakfast was free. Staff let us check in at 9am!"

5/5 Heather

"Perfect location, very comfortable bed, fabulous staff, and great breakfast!"

5/5 Cma

"Food was good."

5/5 Carol

"Location and staff very pleasant and always trying to please you."

3.5/5 Chris

"No Comment"

3.5/5 Thomas

"The location on upper Broadway was good. Staff was friendly and helpful."

5/5 Bonnie

"Very good breakfast bar"

4/5 Hiliary

"It is in a great location, we walked almost everywhere! The staff was over the top friendly and informative. They went the extra mile to make us feel welcomed. They also have a 'happy hour' daily with live music and finger foods"

4.5/5 Chris

"Excellent service and location"

3.5/5 Valerie

"close to Bridgestone center"

4.5/5 Michele

"Room was clean, very comfortable bed and great pillows."

4/5 Kerri

"very clean, nicely decorated, great continental breakfast ever, free happy hour snacks and entertainment. It was a really nice hotel. staff was super nice and helpful too"

4/5 Marcella

"The location was great, the staff was friendly and helpful and the room was clean. We did have a loose air conditioner cover that rattled but a strategically placed chair helped out. The breakfast could be improved but will consider staying there again."

4.5/5 Kathy

"Helpful staff. Good breakfast with many choices. Shuttle is helpful."

3/5 Jan

"No Comment"

3.5/5 Michael

"Breakfast is great, plenty of options. Hotel is on Broadway but away from the bars but walkable. Quick ride to and from the airport."

4/5 Laura

"The bed was very comfortable."

4/5 Kimberely

"Location was nice. Staff friendly"

3/5 Anonymous

"It was a great location. Nobody bothered us."

3/5 Tracey

"Great location, guest laundry facilities were a plus"

3.5/5 Leslie

"Convenient location. Excellent complimentary breakfast. "

5/5 Kenneth

"Had a great breakfast every morning and wonderful happy hour snacks every evening. The Hotel was in a great location to walk to downtown Nashville."

5/5 Christine

"Great location, within walking distance to lower Broadway. Very clean with very nice staff. Loved the complimentary breakfast and afternoon social time. Would definitely stay there again! "

5/5 Robert

"Clean, afternoon snacks w music, free/large breakfast buffet"

4/5 Leonard

"Snack Time from 3:30 to 5:30. We also enjoyed the basket of apples"

4/5 Tourist44

"good breakfasts and helpful staff"

5/5 Valerie

"Lovely room, lovely comfortable bed, clean bathroom. Good location and decent breakfast"

4/5 Tabatha246

"Bed was comfortable"

5/5 Cathy

"Location and pool. Happy hour was really nice too. Front desk staff were fabulous!"

4.5/5 Heather

"The hotel staff was very pleasant. The rooms were spacious and I liked that there were adjoins rooms since we had to reserve 2 rooms."

5/5 Thomas

"Location"

4/5 Anonymous

"Friendly staff"

5/5 Geraldine

"No Comment"

4/5 Pamela

"Great breakfast!!"

3.5/5 Jennifer

"The staff was very helpful and friendly."

3/5 Diane

"No Comment"

5/5 Sue

"Close enough to walk to all the bars and restaurants, but a free shuttle is available if you don't want to walk. Free breakfast was fantastic..Staff was very accommodating...the girls at the front desk were vert informative about the attractions . Most important, the rooms were very clean. No complaints about this hotel !"

5/5 Teresa

"Great staff, live music with appetizers in the evening, great location"

3.5/5 Susanne

"Convenient car park, room comfortable, handy mini bus to take you into town "

5/5 Megan

"That's it was downtown!"

3/5 Anonymous

"Location was good, staff was friendly and helpful, especially the front desk."

4.5/5 Deanna

"Breakfast"

5/5 Sara

"Closeness to downtown. Shuttle. Breakfast. Staff."

5/5 Dana

"Amazing breakfast, extremely friendly and helpful staff and prime location."

4/5 Anonymous

"Staff was very friendly and helpful. Hotel was in a great location. Close to most everything! Free breakfast was a plus."

5/5 Sue

"Free breakfast was a great extra perk. tHe staff at the front desk were so very helpful and the free shuttle service to downtown was fantastic !!! The free happy hour social every afternoon was also great."

5/5 Janet

"Great location! Can walk downtown."

5/5 Char

"The location was great - within walking distance to most of the attractions in the downtown Nashville area. It was a nice clean room and the staff was always friendly and helpful."

4.5/5 Rebecca

"Great location"

5/5 Tanya

"Loved the hotel, modern decor they upgraded us to ste.!!!! Yeah one night not enough. We will definitely be back for more. Free breakfast super plus after late night out"

4/5 Gretchen

"Would like to know where pillow, blankets came from... wonderful. Most of staff very nice, especially John. Give him a raise."

3.5/5 Colena

"Clean"

4/5 Lyndel

"The shuttle was great, and easy to use"

4/5 Gregory

"Receptionist Valerie was extremely helpful during our stay ! Breakfast was just right."

5/5 Sandra

"My personal welcome on the TV set when we got to our room was awesome. Breakfast was great. Pool was nice. All staff were super friendly and helpful."

5/5 James

"good choice at breakfast. Liked the pool."

5/5 Mary

"Convenient shuttle service, tasty afternoon socials, helpfulness and pleasantness of staff"

4.5/5 Julia

"Room was excellent."

4/5 Anonymous

"bed was comfy"

4/5 Amy

"Comfy beds. Location within walking distance to everything."

4/5 Wifelover

"The staff was outstanding. Their courtesy was superb !!!. Valerie Mitchell,one of the front desk clerks was extremely helpful,pleasant."

4.5/5 Viccwa

"The staff were great the location is great the room was clean the hotel courtesy bus was an absolute bonus."

3.5/5 Over

"Maintenance person was very nice. The breakfast was extremely good The staff was nice"

4/5 Deb

"Quick check in, great shuttle service, live music in the lobby"

3.5/5 Anonymous

"friendly staff, location"

4.5/5 Julie

"The bed was comfy and the staff was extra nice."

4.5/5 Gigi

"Comfy bed and pillows.... staff was friendly and helpful"

3.5/5 Joseph

"The lobby looked very nice. Your staff was very nice. And the free transportation to the strip was wonderful."

4.5/5 Verified Hotel Guest

"The staff was very helpful and friendly. The breakfast was good with a lot of options to pick from. I would stay here again for the right price."

5/5 Elaine

"Loved this hotel from the minute we walked in front door !! The staff treated us like VIP's . The room was great , beds really comfy , and breakfast was the best we were offered in all the motels and hotels we stayed in on our 21 days in USA . The parking facilities are good , although you do have to pay !! ( which for me feels wrong !! ) , when you are paying good money to stay here in the first place . Afternoon entertainment and food was a Plus and really good . Very close to Downtown , which is where you need to be , for live music and a great atmosphere . Thanks Nashville , I WILL BE BACK !!!"

4/5 Christine

"Great location to the Rayman."

3/5 Kathleen

"No Comment"

3.5/5 Gina

"Excellent location."

5/5 Matt

"Liked the fact that we were able to txt the manager and get answers."

5/5 Kinzie

"Everything about the hotel was great. Honestly the pictures do not do it any justice. A lot nicer in person. Staff was so nice. Hotel was quiet."

3/5 Kim

"Location"

3.5/5 Tcferryfan

"Breakfast was ok. Location is great with a shuttle to downtown. 3:30 meet and greet in the lobby is good with music and appetizers."

5/5 Jacob

"Awesome location, ten minute walk from the main strip on Broadway. Great value for the money."

5/5 Bettie

"The free shuttle! The fantastic breakfast!"

5/5 Brittany Peele

"Valerie and Tanisha were amazing!! "

5/5 Wesley

"Everything"

5/5 Melanie

"Very comfortable rooms. Nice, clean hotel. Good breakfast. Good location."

3.5/5 Robert

"Expected more."

3/5 Michael

"The Continental Breakfast although included was tasteless on the egg portion. The Coffee could use some life as well."

5/5 Robert

"Location excellent"

5/5 Dawn

"The staff were amazing! My bookings reservation couldn't be found as there was a problem with bookings.com, but they were so helpful and got me a room that was even less expensive than I thought. Very helpful throughout my stay."

5/5 Andrew

"Shuttle to downtown was awesome. Hotel staff was very friendly and helpful with tips and advise."

4/5 Ramae

"Good location to Broadway."

4/5 Daphine

"Location was perfect for walking to Bridgestone Arena and Downtown Nashville attractions."

4.5/5 Karen

"No Comment"

4/5 Adele

"It had a great location! It needs a bit of updating! Clean and friendly."

4/5 Haley

"Location"

4.5/5 Denis

"Good location All staff helpful especially Valerie . Good shuttle service"

4/5 Michael

"Free breakfast"

5/5 Kathryn

"Location was fantastic and close to the Honky Tonk bars"

4/5 Georgina

"Great location"

4.5/5 Verified Hotel Guest

"The staff was very friendly and helpful. Even though there appeared to be some remodeling going on, they were very quiet and never in our way."

4/5 Haydn

"Excellent location for music city down town Nashville and shuttle service"

4.5/5 Robert

"Accommodation and location were great. Staff was helpful and friendly."

3.5/5 Lauren

"Good location next pool"

4.5/5 Ben

"Staff was awesome! Live lobby music and snacks. This is our 5th time at this hotel, and we will definitely come back."

4/5 Karen

"Great location! Clean room. Third time to stay at this hotel."

4.5/5 Kimberley

"No Comment"

3.5/5 Pamela

"Location and pool"

4/5 Michael

"Location"

4/5 Judy

"The room was big and the a/c was great!"

5/5 Donna

"The locations was just 3 blocks to downtown, and the free breakfast was great! The staff was very courteous!"

5/5 Dianne

"Location"

3.5/5 Krystal

"Location, friendly staff"

4.6/5 Michelle Miller

"Great staff and locations"

5/5 Lauren

"The hotel is close to all the bars and restaurants and they offer a free shuttle to downtown!"

5/5 Verified Hotel Guest

"The service was awesome- a five star experience"

3.5/5 Anonymous

"No Comment"

4/5 Angela

"Great location a few blocks from the activity of downtown Nashville. Shuttle bus took us down the street to the bars and restaurants."

3.5/5 Cynthia

"Staff were friendly and informative."

5/5 Patricia

"Everything was excellent.Shuttle service great.Room great.Breakfast great Gift shop ideal.Reception very helpful Great location to Downtown."

3/5 John

"Privacy"

5/5 Belinda

"the bus shuttle into downtown and the gulch was so useful. staff very friendly and helpful"

3.4/5 Pam

"Dated hotel sheets where dirty had to have them changed"

4.5/5 Vincent

"Easy check in, great rooms. Hotel offers a shuttle service to main attractions/bars.There is a pool, fitness room and breakfast area."

3/5 Christine

"The staff was friendly."

4/5 Kem

"The location and the breakfast were great!"

3/5 Laura

"The food was great. Staff was great."

5/5 Suzanne

"Location, location, location! The staff were very friendly and helpful! We didn't hear the neighbors at all!"

4/5 Tommy

"Staff was nice. Breakfast was good. Great location for tourist visiting Broadway."

3.5/5 Sharon

"No Comment"

4/5 Vincent

"comfortable bed, great breakfast, nice afternoon snacks, good TV and service, very friendly and helpful staff, plenty of outlets to charge devices, great coffee maker"

4/5 Elo

"Staff was very helpful and attentive...very safe environment...location is excellent for downtown...on Broadway, just a few blocks from Music City Center, Bridgestone Arena, and all live music dining & night life...Downtown Nashville is a rip roaring party everynight...Clean fun, something for everyone everyday of the week."

4/5 Williamb

"No Comment"

3.5/5 Stephen

"No Comment"

5/5 Eddie

"The location relative to downtown is great. The hotel was much nicer than expected."

4.5/5 Rich

"The staff were super friendly and helpful - shoutout to Valeri! The facilities were great - the free shuttle bus made getting to where I needed to be in the mornings very easy and stress free. Breakfast was quite good and plentiful and there was a good coffee machine in the room too! Also, having an iron and ironing board in the room was great."

3/5 Wendy

"Location was great. Could walk to downtown."

3/5 Anonymous

"Central location. Bed was comfy."

5/5 Jessica

"So close to lower Broadway in Downtown Nashville it was great to be able to just walk up and down the hill to get to everything we wanted"

3/5 Lorie

"Location, continental breakfast, hotel concierge"

4/5 Harding

"Location and breakfast."

4/5 Graham

"Being down town"

5/5 Michelle

"The rooms were lovely & big,a great location for Broadway & the Bridgestone arena.Friendly & helpful staff"

4.5/5 Jane

"room was comfortable and location was good"

3/5 Rhonda

"Close to downtown"

4.5/5 Steve

"Very friendly staff. Good location. Good breakfast."

4/5 John

"Location was great for easy walking access for fun in Nashville (the strip)."

4/5 Beatrice

"No Comment"

4/5 Lana

"No Comment"

4/5 Julie

"The bed was comfy, good size room. Good location with easy walk to downtown."

3.5/5 David

"Staff was very friendly. Really liked there was a shuttle."

4/5 Shannon

"The breakfast was great, only 10 minutes walk to downtown, shuttle to downtown was great! Staff were very friendly and helpful."

3.5/5 Chantel

"That it was close to downtown and there was a free shuttle. They offered a discount on our room after I called and voiced my concern about being charged for the things that didn't work while we were there and not because of us."

4.5/5 John

"Employees were very helpful!!"

4.5/5 Michael

"Location was very convent to all we needed."

5/5 Toni

"No Comment"

3.5/5 Cheryl

"Location"

5/5 Monique

"The beds were very comfortable, great location."

3.5/5 Mark

"it was close to the music row"

4/5 Jeff

"I enjoyed the shuttle."

4.5/5 Anonymous

"The free breakfast was good and great location to downtown bars/restuarants"

3.5/5 Rebecca

"The shuttle was very conviniet and picked is up most of the time in a timely manner."

4.5/5 Josh

"No Comment"

4.5/5 Ralph

"Breakfast"

4/5 Verified Hotel Guest

"Doesn't include parking when you get to the hotel. Have to pay an additional $25.00"

3/5 Nyla

"Every staff member that we spoke to were VERY pleasant and professional, be it on the phone or in person!"

4.5/5 Kobus

"Exceptional service-- front desk staff was remarkable and I would like to pay tribute to Valeri whose level of service I have not experienced before. The location is perfect-- close to all the important spots. The little 'add-ons' like baskets of apples, lemonade and cookies in the afternoon an live entertainment in the late afternoon (more like soft background music) made the experience so much more positive"

4.5/5 Linda

"Comfortable beds, good breakfast"

4.5/5 David

"Staff very friendly and helpful. Breakfast was great and loved the afternoon snacks."

4/5 Anonymous

"Bed was a bit uncomfortable. Pillows were great."

5/5 Judith

"Good selection for breakfast. Friendly staff. Great having the shuttle to save the walking for sightseeing!"

5/5 Debra

"Price. Free upgrade."

5/5 Robert

"Breakfast"

5/5 Michele

"Mike the cab driver in the hotel and the staff where all fantastic"

3.5/5 Anonymous

"bed and pillows were comfortable. Location excellent"

4/5 Lac87

"Great location, short walking distance to strip and arena. "

3.5/5 Nashville

"No Comment"

5/5 Verified Hotel Guest

"Location was great"

5/5 Verified Hotel Guest

"Location"

5/5 Ronald

"Made an error on check in date -staff was so friendly....they were able to accommodate us!! On a very busy weekend ,I might add"

4/5 Anonymous

"Bed was comfortable. Breakfast was good. Utilized the shuttle to get to Renaissance Convention Center, very courteous."

5/5 Sunyong

"Very nice place!!"

5/5 Robert

"More than i expected. Everything i needed"

3.5/5 Darron

"The Staff was great. They were very helpful on any question we had"

3.5/5 Angie

"Nice breakfast, comfy bed"

5/5 Breanna may

"Clean and a great location "

5/5 Big

"Rooms were clean and the beds were very comfortable. The price for the room at that loacation is hard to beat. It's only a short walk to all the downtown Nashville sites and it's great not having to worry about finding parking in those cramped and expensive city lots. I would stay here again."

4.5/5 Pam

"Great location, just a couple blocks from all the Broadway bars."

5/5 Beth

"Great location, short walk to downtown fun spots but very little noise. Shuttle is available if you would rather ride. Lots of parking. Good clean room, helpful staff. Nice breakfast included with lots of choices. Will definitely stay here again."

5/5 Anonymous

"Location was great, breakfast was good , enjoyed the afternoon snacks in the lobby on Saturday afternoon while watching the young lady singing and playing guitar . She was very talented. Rooms were very clean."

4/5 Anonymous

"The room was clean and adequate. Bed was comfortable. Staff was helpful"

3/5 Rodney

"Location"

5/5 Patricia

"Front desk wonderful. They have a free shuttle that's a great help"

5/5 William

"No Comment"

5/5 Kent

"The staff was friendly and helpful and the room was always clean."

4/5 Chad

"The staff was very friendly. The free breakfast was very nice and the coffee was good. It is in a great location and you can easily walk to the bars and restaurants."

4/5 Gary

"Very friendly staff, free breakfast! Modern and clean hotel."

3.5/5 James

"Location and staff. Breakfast was pleasant."

4.5/5 Nora

"Great location! The staff was friendly and helpful. Would definitely stay here again when visiting Nashville. Honky tonk row is about a 5 min walk and everything is in walking distance or just a short ride away."

4/5 Dale

"It was downtown."

4.5/5 Sandra

"Quiet room, comfortable bedb"

4.5/5 Kelli

"Location to lower Broadway, walking distance."

3.5/5 Earl

"Location was great"

4.5/5 James

"Easy walking distance to the strip. Only about five blocks to all of the action."

3.5/5 Anonymous

"No Comment"

4.5/5 Jerome

"This hotel property had a good breakfast, polite and helpful staff, and an express check-out for travelers leaving early in the morning."

4/5 Steve

"shuttle service"

5/5 Michael

"Location"

5/5 Glen

"Very close and in walking distancec to all the action downtown Nashville"

4/5 Kyle

"Location to downtown bars"

4.5/5 John

"Staff was excellent and friendly. Good location."

5/5 Roger

"Everything"

5/5 Anonymous

"The breakfast was outstanding."

5/5 Heather

"I loved the location and the hotel staff. Front desk was amazing. The extras of breakfast and evening appetizers was such a perk! Had a tv issue and maintenance was sent up right away."

5/5 Sandy

"Location was great! Music and refreshments in the lobby was a nice bonus. Breakfast was convenient and good variety."

3.5/5 Traveler

"Friendly staff. You get the cell # of one of the staff and they are able to answer questions convinietly and efficiently"

3.5/5 James

"No Comment"

4.5/5 Thomas

"close to downtown area"

3/5 Lawrence

"No Comment"

3.5/5 Tyler

"Location and staff was great. Very helpful staff."

4/5 Matthew

"Free parking was great! Beds were comfortable. Breakfast had lots of options."

4/5 Darrin

"No Comment"

4.5/5 Anonymous

"Location was great, friendly helpful staff. Shuttle and great breakfast!"

5/5 Anonymous

"Room was clean, staff was helpful and friendly, breakfast was good,location was great. Would stay their again if we returned to Nashville."

5/5 Elizabeth

"Absolutely outstanding service at this hotel. They can't do enough for you."

4/5 Nick

"No Comment"

5/5 Jeannie

"Loved the fact that there was a shuttle service. Enjoyed the breakfast option, parking was easy."

5/5 Deb

"The staff was outstanding...close walk to the Bridgestone Center and downtown"

5/5 Robin

"The location was perfect. Close enough to walk to everything without hearing the late night partiers."

5/5 John

"Great location close to main attractions. Shutle services are available. Great buffet breakfast."

4/5 Mona

"No Comment"

5/5 Rosemary

"We really enjoyed our stay at this hotel. The staff were wonderful; friendly, courteous and extremely helpful. Breakfast was delicious never have we seen such a wide selection of breakfast items. Our room was well serviced and had everything we wanted;tv, fridge, microwave and a lovely view! The hotel is perfectly situated for a visit to Nashville close enough to walk to downtown but just far enough away from the music bars so nice and quiet at night."

5/5 Kathy

"Clean, plenty of space in room. Plentiful breakfast options. Easy walking to hot spots on Broadway. Loved view of Union Station from our window."

3.5/5 Isabel

"Nice clean room, fairly good breakfast, nice treats in the afternoon (drinks, finger food), very good location"

3/5 Stephen

"Great location for walking to downtown"

4/5 Lauren

"I have Celiac Disease and the woman checking me in also had it. She knew exactly where all the gluten free restaurants were for me to visit. It was amazing!"

3/5 Geoffrey

"On the plus side, very comfortable beds."

4/5 Susan

"Love location & free breakfast"

3/5 Kelly

"On the plus side, great location and rooms were very sound and quiet. I did like there was shuttle service!"

4/5 Derek

"Great location Great breakfast"

4/5 Susan

"The view, location, and staff."

5/5 Anonymous

"Good location, friendly staff, good lighting in the room."

3/5 Anonymous

"Staff and lication"

4.5/5 1st

"Staff was very friendly and helpful!"

5/5 Kim

"The staff here is what makes the hotel a superb visit. They were so friendly and would do anything to help make your stay perfect!! Especially Valerie at the front desk...just amazing :)"

5/5 Curt

"Great location no car needed! Very clean, decent breakfast. Valeri at the front desk was amazing!"

4/5 Annette

"Great location and very friendly staff"

4.5/5 Jason

"All very good."

4/5 Darren

"Location Location Location"

5/5 Jody

"Staff was amazing, answered all questions and very quick service when making request. Great job. I had several questions about my bill at check in and they were very patient with answering these."

3/5 Anonymous

"No Comment"

4/5 Dorothy

"Location excellent. Staff helpful"

3/5 Theresa

"No Comment"

4.5/5 Anonymous

"Kelly was great, excellent front desk people. Always fast when we needed something, texting was great."

5/5 Heidi

"Good location, easy parking, close enough to walk downtown but far enough away from the noise. Had a good night sleep and good selection for breakfast."

4.5/5 Anonymous

"Very spacious rooms"

5/5 Diane

"Location and breakfast included in rate."

4/5 Donna

"Great location within walking distance of Ryman/visitors centre/Johnny Cash museum and of course the iconic bars of Broadway"

4/5 Richard

"The hospitality of the staff was outstanding. The location was perfect for me because i am a walker. It only took a few minutes to get to Broadway and 5th Ave where all the music begins. Oh, BTW the breakfast was very good"

3/5 Rosemarie

"Very helpful staff, within walking distance to Broadway"

4/5 Nicole

"The free breakfast was nice! And throughout the day had snacks in the lobby"

5/5 Fran

"I liked the little touches as bottled water and apples in the lobby each day, crackers, cheese and cookies in the afternoon. The desk staff was extremely helpful and answered all my questions. Parking was handy and secure. This was the best holiday express I have ever stayed in."

4.5/5 Edward

"Rooms tidy and clean, Great Breakfast & close to Downtown...Polite & Helpful Staff..! Fab afternoon snacks in the Lobby..( looked forward to that..!)..Good free internet and use of PC's in lobby..Handy shuttle in and out of town...Great & Good Value...! A "

4.5/5 Laineyh

"A few minutes walk to Honky Tonk Row, and a shuttle if you don't want to walk. Decent breakfast. Comfortable room. Overall, good hotel"

3.5/5 Lisa

"location"

4.5/5 Roger

"Location to Broadway was very close indeed. Staff were so helpful and friendly."

5/5 Bristol

"Very clean."

3.5/5 Andy

"The breakfast was great also they had little hors d'oeuvres out in the afternoon and cookies. Love the bottled water that they gave us in the morning. Cleaning staff were very polite."

4/5 Rlwdawg

"Location & the golf cart shuttles to Broadway night life."

4.5/5 Kathleen

"Love the location! Downtown is a short walk. Wonderful breakfast. Helpful staff. Nice Gift Shop. Easy on and off of I-65. Clean rooms. Felt safe and secure. Quiet."

4/5 Anonymous

"Shuttle service very nice once we figured out the process. desk staff was either very helpful and profgessional, friendly OR acted like you were an inconvenience and did not want to be bothered with you."

5/5 Matt

"Clean, comfortable room. Great location."

4.5/5 Leo

"Close to downtown"

4/5 Lisa

"No Comment"

5/5 Stephen

"Good hotel in good position for Downtown Nashville."

3.5/5 Frank

"Location, location, location and the breakfast up to the last minute had ample amount of food."

5/5 Meg

"Very close within walking distance to the Bridge stone arena for our concert, very friendly staff, afternoon snack in lobby with live music, comfy bed and pillows, nice view out window"

3/5 Anonymous

"Location"

4/5 Anonymous

"We liked the availability of the free airport shuttle. Very convenient. Snacks in the lobby in the early afternoon was a nice touch. The kids enjoyed this."

5/5 Donna

"Trena on the Bell Captain desk was so helpful"

3.5/5 Visitor

"The Nashville music & atmosphere"

5/5 Andrew

"Location & parking"

4.5/5 Lorrie

"The location was perfect."

5/5 Gabrielle

"Convenience and cleanliness of city"

4.5/5 Ann

"Location could not have been better. Very easy to walk around or get shuttles. Everyone was very friendly."

4.5/5 Lynn

"Loved the location. Listened to a manager talk to employee about a time off request and the manager couldn't have been more respectful and accommodating. Love to see that!"

3/5 Denise

"Location"

3.5/5 Tonia

"Location was great, staff was great, the beds slept great."

4.5/5 Roy

"Shuttle bus. Breakfast. Cleanliness"

5/5 Madelene

"The staff was very friendly and it was close to all the attractions"

5/5 Travel_lux

"Location, just a few blocks from Honky Tonk Row. Clean and spacious. Great to find a microwave & fridge in the room. quiet hotel, the provide fresh lemonade and cookies in the lobby during the day - FREE I don't drink coffee, so I brought my travel kettle & teabags and used the fridge for storing milk. I got the milk from the breakfast buffet. The buffet provided was included in the price - excellent!! you can have as much as you want and take some away to store in your fridge. Your room is made up every day if requested. I would definitely return to this hotel in Nashville, again and again."

4/5 Hazel

"Friendly staff Good breakfast Comfy bed Relaxed atmosphere Close to Downtown"

5/5 Lisa

"Excellent position close enough to walk to the bars and live music and the shuttle bus is available if you get tired. Staff were very friendly and helpful"

4/5 Anonymous

"No Comment"

5/5 Erica

"Perfect walking distance from the Broadway strip. We had to check out before out flight was leaving so they held our luggage in a locked closet so we could still walk around."

4/5 Anonymous

"The associates at the front desk were great."

5/5 Cynthia

"Staff & cleanliness"

3.5/5 Dorothy

"No Comment"

5/5 Corinne

"Staff were excellent! Rooms were very clean! Location was convenient and having a convenience store and shuttle on site was very helpful."

3.5/5 Andrew

"Location is the best part about this hotel"

4/5 Palvannan

"Economical"

5/5 Christopher

"The hotel staff was incredible, especially front desk"

5/5 Jason

"Really like the location, and the hotel has a shuttle to take you anywhere you want in the downtown area. Made things much easier."

3.5/5 Buckeye

"The location was very nice."

3/5 Christine

"Check in staff was friendly and helpful."

4/5 Broadway

"Wonderful front desk staff. Very accommodating and professional."

3.5/5 Jen

"Loved how centrally located the hotel was to attractions. We were able to park our vehicle and walk everywhere we went."

4.5/5 Peter

"Friendly, helpful staff. Easy parking. Excellent location. Good continental buffet breakfast."

4/5 Susan

"Breakfast was great"

5/5 Robert

"Very friendly and helpful staff. Awesome location."

3/5 Linda

"Location was great."

3/5 Carmen

"The breakfast was good and the coffee great. The staff was very friendly and helpful. The lobby was very beautiful. There were pancakes in the lobby in the evening and you can't beat that!"

5/5 Anonymous

"Location on Broadway was within easy walking distance to the arena. It was also very quiet on the floor and from street noise."

4/5 Nicholas

"I liked how close it was to the attractions"

5/5 Candice

"It was a perfect location! We could park the car and walk to restaurants and shops."

3/5 Anonymous

"Location."

3.5/5 First

"I liked everything except one thing."

4.5/5 Anonymous

"The front desk staff are AWESOME! Very informative, friendly, helpful and patient (lots of guest questions) Having the shuttle was WONDERFUL - didn't expect."

5/5 David

"Closest to the strip."

4/5 Delton

"Gym and breakfast"

5/5 David

"our stay was excellent."

4.5/5 Anonymous

"Location"

4.5/5 Basketqueen

"The convenience of music row"

4/5 Laura

"It was a perfect location between downtown and the Gulch. We appreciated the free shuttle service to our restaurant."

5/5 Kim

"I loved the pillows and bed!!"

3.5/5 William

"No Comment"

4.5/5 Conference

"The staff is very friendly, courteous, and professional. The rooms are clean"

4/5 Anonymous

"Hors d'oeuvre were awesome. Breakfast was really good. Chocolate milk. Not far from all the attractions"

5/5 Cinda

"Everything else."

5/5 Anonymous

"Great location! Good Breakfast"

5/5 Carolyn

"I thought the breakfasts were very good. I enjoyed my stay very much. I loved how close it was to the attractions. I'll stay there again if I come back to Nashville."

5/5 Barbara

"Staff was very friendly and helpful. Facilities were great with a pool and excercise room. The breakfast was very good and enough of a variety to please everyone. Shuttle service to downtown was good."

5/5 Stanley

"Location"

4.5/5 Kyle

"Location to the Broadway bars. Nice quick walk."

4/5 Kyle

"No Comment"

5/5 Elma

"The hotel itself was very nice. The staff was great and they seem to care about the guests."

5/5 Scott

"Breakfast and location"

4.5/5 Julienne

"The location was good. Away from the noise but close enough to walk. The shuttle bus was also available to go wherever you wanted downtown. Rooms were comfortable. Good hotel for a 5 night stay."

5/5 Michael

"No Comment"

4/5 Anonymous

"Great location walking distance from downtown. Room and lobby newly renovated."

4.5/5 John

"LOcation"

5/5 Gabrielfernandes

"Perfect!"

4.5/5 Michael

"Awesome gym for a hotel. Breakfast seating area was big enough for all guests."

3.5/5 Dave

"Close downtown"

5/5 Carol

"Staff was very helpful. Breakfast was great"

4/5 Phillip

"No Comment"

4.5/5 Anonymous

"Breakfast and staff"

4.5/5 Angela

"Breakfast"

4/5 Lisa

"Location was very convenient to music venues on Broadway. Breakfast buffet was good, and bed was comfortable. "

5/5 Anonymous

"The hotel was clean and they catered to your needs. Breakfast was great also."

5/5 Anonymous

"Great stay. Loved the room."

5/5 Carlos

"Great customer service. Place was nice and kept well clean"

3/5 Anonymous

"Great location and easy access to downtown Nashville"

4/5 Michael

"I liked there was a parking Garage. As I felt more secure leaving it with some "treasures" still inside. Also, liked it was a short walk down Broadway to the "Night life" of Nashville."

4/5 Jammie

"Closeness to downtown area"

4/5 Anonymous

"Liked location, shuttle and breakfast avaliable"

4/5 Anthony

"Excellent staff"

4/5 Angela

"Underground parking. Text service."

5/5 Brittany

"Great breakfast area, lots of seating. Great proximity to downtown"

5/5 Nicholas

"close to downtown"

4/5 Deb

"Clean- nice location, great for price compared to competition"

5/5 Rodney

"Very nice staff, Take advantage of the Free shuttle they offer!"

3.5/5 Mark

"I liked that the room was a suite. Also, the breakfast was very good."

4/5 Richard

"Really close to downtown and the bed was very comfortable."

4/5 Anonymous

"Location. Very close to downtown bars."

4/5 Mary

"Great location....impressive that the staff is able to keep up with the break greayfast bar demand! Quiet!great staff"

4.5/5 Anonymous

"Close to downtown, good breakfast"

3.5/5 Carol

"Good location"

3.5/5 Leann

"It was close to downtown and I a convent location."

4/5 Jaclynn

"Everything"

4/5 Melynda

"Loved the location, breakfast, pool and gym availability . Loved the available computer and printer. Coffee and full breakfast was great!"

5/5 James

"Perfect location to the downtown area. Just a very short walk to all the action. And it's out of the way of all the noise and congestion."

4.5/5 Charles

"The bed and pillows were amazing! In walking distance to all the shops,restaurants,and bars. Had a wonderful time."

4/5 Diane

"Walkable distance to downtown and LP field."

5/5 Deborah

"The question is what DIDN'T we like? Staff is wonderful, room was comfy, breakfast was filling, shuttle got us to where we wanted to go~"

5/5 Anonymous

"We really appreciated the afternoon refreshments provided in the lobby daily. Staff were extremely friendly and very helpful."

3/5 Robert

"Staff at front desk were very friendly and helpful"

5/5 Robert

"good hotel"

5/5 Keith

"The staff and service was excellent. Very good breakfast too."

4.5/5 Donald

"The staff was exceptionally friendly and helpful. There was a shuttle between the hotel and the main entertainment area. All we had to do was text them and they came and got us. Cabs were readily available at the hotel and were clean."

4.5/5 Tanyarea27

"Staff, walking distance to everything"

4/5 Stephen

"A short walk to the bars and live music"

4/5 Destinee

"No Comment"

3.5/5 Anonymous

"Great downtown location"

5/5 Janet

"Grest staff!"

5/5 Michele

"Everything! Especially that breakfast was included. Great deal for the money and very convenient location. We walked to SoBro and The Gulch area. Loved them both!"

5/5 Linda

"The location was the BEST and the staff was friendly and well informed about the area."

4/5 Anthony

"Close to Honky Tanks downtown."

3.5/5 Anonymous

"Very convenient location, parking & friendly staff - let me stay in the parking garage even after checkout so I could walk right across the street to the Frist Center before I left town; good free breakfast; free local shuttle - easy to request pick-ups via text message; nicely sized and furnished room."

4/5 Anonymous

"My travel buddy and I slept so well all four nights of our stay. If it wasn't for the amazing (and free) cinnamon rolls downstairs it would have been tough to get out of bed. The location was excellent! We had an excellent trip to Music City!"

3.5/5 Anonymous

"Free wifi is nice. Breakfast is above average, definitely better than other hotels I stayed in. All in all, a good stay for a couple of days to attend a conference."

3/5 Kathy

"The staff was nice and parking was free in the garage."

4/5 Anonymous

"The location was perfect!"

4/5 Mark

"Staff was great. Breakfast good"

5/5 Anonymous

"City Center"

5/5 Lisa

"Location staff breakfast"

5/5 Robert

"No Comment"

4.5/5 Graham

"Many places of interest to visit and music,music,music"

5/5 Gina

"I liked the location of the hotel and the pool was nice to lay by. Everyone that worked at the hotel was very friendly"

3.5/5 Anonymous

"The location is good for walking to the music scene."

5/5 Sharon

"The location, the rooms were beautiful and the bed was comfortable. The free breakfast was great!"

4/5 Bruce320

"Good parking but $24 per night"

5/5 Clare

"No Comment"

3.5/5 Samantha

"The hotel was only blocks away from the downtown action and a a quick drive to local breweries and restaurants."

4/5 Randy

"location"

5/5 Jalyn

"Close to downtown, great breakfast, clean rooms, best staff!"

3/5 Joseph

"No Comment"

4.5/5 Jack

"Rooms were quiet"

4/5 Nena

"Location,"

3.5/5 Anonymous

"The location of the facility is good."

4/5 Edward

"quiet clean room with an excellent shower"

5/5 Anonymous

"Everything except for hike in room price for concert night."

3.5/5 Anonymous

"Its a good location for being close to everything downtown."

3/5 Catherine

"Breakfast was clean and well done. Very enjoyable. Free internet in lobby good and free printing. Free transport shuttle around Nashville area. Driver was nice."

5/5 Christine

"Great location. This property is in walking distance to Gulch and the District as well as the historic post office (The Frist) & Union Station hotel."

5/5 Ginger

"The staff was the friendliest I've ever encountered. The room was clean and comfortable."

4.8/5 KBowman

"Clean, pleasant staff, and felt safe in the location of the hotel. My only suggestion is for the hotel to use softer sheets. The sheets were itchy and you could smell the bleach in them."

5/5 Jana Bantz

"Superb service. Staff is friendly and courteous. Enjoyed staying here very much!"

3.8/5 Robert G. Campbell

"Good stay"

4.4/5 Melissa Carrubba

"Very nice value. Excellent location."

3.8/5 stephen robinson

"will stay again, great location, shuttle makes life easier"

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