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Econo Lodge Riverside

Based on 28 Reviews

2440 Parkway, Pigeon Forge, TN, US, 37863

844-878-8050
Talk to someoneHotel Description

Hotel Description

Property Location
With a stay at Econo Lodge Riverside, you'll be centrally located in Pigeon Forge, steps from MagiQuest and Christmas Place. This hotel is within close proximity of Firehouse Golf and Tomb Egyptian Adventure.

Rooms
Make yourself at home in one of the 201 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a spa tub. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance.

Dining
A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Pigeon Forge? This hotel has facilities measuring 300 square feet (28 square meters), including a meeting room. Free self parking is available onsite.

Hotel Policies

Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Amenities

Amenities

  • 24-hour business center
  • 24-hour front desk
  • Barbecue grill(s)
  • Computer station
  • Conference space size (feet) - 300
  • Conference space size (meters) - 28
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Free RV, bus, truck parking
  • Free WiFi
  • Free breakfast
  • Free self parking
  • In-room accessibility
  • Indoor pool
  • Laundry facilities
  • Number of buildings/towers - 3
  • Number of floors - 3
  • One meeting room
  • Picnic area
  • Spa tub
  • Television in common areas
  • Total number of rooms - 201
  • Tours/ticket assistance
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ROOMS & RATES

ROOM RATES
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REVIEWS

Guest Reviews5/5

5/5"EXCELLENT"CleanlinessServicesComfortStaffLocation

5/5 Claudia McKinney

"  This was our second stay at the Econo-lodge Riverside.  It is very clean, very close to all the attractions, we enjoyed the breakfast every morning, and the peaceful setting along the river.  We would recommend this motel to all our friends and we are sure anyone who stays there will enjoy their stay."

4.8/5 Sandra

"Everything expected and more."

5/5 Zale Hicks

"We are a mature couple with a young child and we have stayed here before and as always is clean and comfortable and the staff is always pleasant"

5/5 WILLIAM TWEEDY

"WILL ALWAYS STAY THERE ON FUTURE VISITS"

5/5 Donna

"The complimentary breakfast was very good. We also enjoyed sitting on the benches by the river. Very nice and peaceful. Would definitely stay there again."

4.8/5 Clara Crumpton

"Everything was great except for the air in the room. Only part of the air conditioner worked. It got hot in our room"

4.4/5 Sam Hannagan

"If we ever visit the area again the Econolodge wouldour first choice."

5/5 EB

"Very friendly and helpful. Super breakfast included!"

5/5 edward fields

" The best I have stayed at in a long long time. Will go back  and use the econo lodge riverside !"

5/5 Linda Starling

"The accommodations were nice, however the breakfast room was too small. With the tour buses, we were not able to take advantage of the continental breakfast. All tables were full and nowhere to sit. Very disappointed that we weren't able to take advantage of perks even though we paid as much or more for our room than the bus people did. Will check to make sure they aren't going to be there before booking again."

4/5 William Eshbaugh

"Totally satisified with accomodations, service, and cleanliness. I would stay there again and even tell others about the good experience."

4.2/5 pete caldwell

"The only comment I might have probably can't be changed. It was difficult to get luggage from car to room because of the parking arrangements. Otherwise, all was fine."

2.8/5 lewis davis

"I have stayed at this location many times with my family and have always been happy but this time our room smelled like dirty feet and the bed was uncomfortable."

3.8/5 Col. Darrell and Sheryl Bright

"I chose this hotel based on the fact that a tmanager reviewed the customer comments. That was a first for me and indicated that they cared what the customer thought of their services. Booking was made through Booking .com which was helpful and we got a room at a good price during an extremely busy time of the iyear. The room had two queen beds and table with two chairs. The room was tiny and with all the furniture you could hardly move around. if you had mobility issues that could be a real problem. I was very impressed with the cleanliness. The room although tiny looked as though it had just been updated. There was a kitchenette in the bathroom ready area which was nice for fixing our morning coffee. I assumed that they provided daily room tidy services. We stayed two nights and our room was never touched. We called twice and was given the run around by staff both times. One staff person stated that they had had trouble with that for awhile! Not something a guest should hear if you want repeat business. The breakfast was ok, the same everyday, no variance. The line was out the door both days. I am sure it is hard to prepare for that many people in such a limited kitchen area. The river and grounds are very pretty however whoever though having ducks and geese for people to feed did not think about the poop generated . there was so much poop on the walkway that you could not enjoy the view for fear of stepping in it. Little kids were running and would step in it thus poop all over their shoes thus tracking it back into the hotel or their cars!!. All in all, the facilities are fine if you do not spend a lot of time there,which in this area is nit a problem as there is so much to do and see. I would definitely stay here again."

4.8/5 Rachael

"This place is really fantastic! The new river walk area has ducks and geese you can feed which really makes it tranquil and easy to relax. Also the grounds are kept very clean and felt comfortable all over. Very well thought out cookout areas and pavilion with benches. Complete hot breakfast was a nice value as well! We had a king poolside room. Any poolside room seems to have no windows other than the one that faced the indoor pool, which makes the room dark and closed -in feeling so if you need light, don't get a poolside room! Also lots of echoing noise from kids playing in it and I didn't like feeling that people could stare in our room. Next time we will get a river view room so no issues. I like that the room had a tiny prep area for food but all in all the room felt cramped even for Two. My husband and I both have back issues and didn't get much sleep because of the mattress. Mattress seemed really nice and comfy til we went to sleep so not quite sure what the issue was. We would definitely consider staying here again!"

5/5 Jason & Carrie

"You just can't find this kind of accommodation anywhere. Everything was absolutely wonderful from the front desk service to the amenities to the hot breakfast. A We will definitely be back!!"

5/5 Loretta Felts

"There is no other Econolodge like this one anywhere. Amazingly clean,completely refurbished, full hot breakfast bar,indoor heated pool,kiddie pool hot tub jacuzzi among the least. Great comfy beds with lots of pillows and housekeeping everyday. Staff, as always friendly on phone calls with lots of questions to onsite just the same. Rooms come standard with micro/fridge and in room coffee pot,coffee, disposable coffee cuts w/lids. Don't forget to try Huck Fins Restaurant just down the road on right same as hotel and get your fudge at Old Country Mill Candy Kitchen. Buy one pound of fudge get half pound free. No coupon necessary!!! Met all of our accommodations plus some. Incredible experience for my husband and I that haven't had a vacation in years. God blessed us with this particular Econolodge that was recommended by our daughter that had stayed there 2-3 mo prior and also went again at same time as we did again. They rented a 2 room family room which was incredible and slept 6. Their baby slept in a pack and play in their room.I cannot say enough nice things about Econolodge Riverside. One last thing....behind hotel was the Little Pigeon River. Loaded with ducks and geese everywhere and pigeons if you don't run those off. There were food dispensers placed all around with corn to feed ducks and geese. New fire pit brand new in place and grills all around rivers edge and gazebo with picnic tables."

5/5 Jack & Betty Statzer

"Great place to stay. Good breakfast, clean & convenient location. Always stay here when visiting Pigeon Forge."

4.4/5 Barry Mcclung

"great stay thanks"

5/5 Carolyn Cox

"This was a beautiful place to stay. I loved being within walking distance of The Christmas Place. It was beautiful by the river and I enjoyed feeding the ducks. Rooms were so pretty. The breakfast was absolutely delicious!! We will definitely be coming to stay there again as we travel there several times a year."

5/5 Ashley Webb

"Loved staying here!!!!!"

5/5 Lori valentine

"Hotel was super clean, staff was very friendly and the hot breakfast fresh and good. I would strongly recommend this hotel."

5/5 Michael Martin

"sweeeeeeeeeeeet"

5/5 C & J Gibbs

"Great price, really clean, great stream, park and ducks for children. Will gladly stay there again."

5/5 Jack & Betty Statzer

"Excellent price, very clean, great breakfast, friendly employees. Hope to book here again when we are back in the area."

5/5 James Mikles

"Our stay was as pleasant and enjoyable as we could have asked for ."

5/5 carole gnade

"Nice hotel. good breakfast "

4/5 Grandma

"This hotel does not seem to be very good for the elderly as there is much walking. Not easy to get to the rooms. our room was 315 and we followed the signs when we got up to to 3rd floor only to find room even numbers in one part then odd numbers on the other side. The desk people did not explain that just marked a map and it was not clear not knowing how the hotel was laid out. thankfully we met younger family members there and had help getting our thing in and out. Elevators are not placed very well and only two to use. We did get our exercise for an 87 year old man and a 75 year young female. Ha ha. But the stay was nice and we had our room near other family members. This is not an area when you will be spending a great amount in. The breakfast was nice but the line was for a long time. I never could get to the waffles and had to wait until I left the room to get something to drink. A lot of children that did not leave many chairs as some families have 3 and 4 children. "
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Econo Lodge RiversideEcono Lodge Riverside2440 Parkway, Pigeon Forge, TN844-878-8050

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These Terms and Conditions are governed by the Federal Arbitration Act, federal arbitration law, and for reservations made by U.S. residents, the laws of the state in which your billing address is located, without regard to principles of conflicts of laws. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph.

You agree that no joint venture, partnership, or employment relationship exists between you and the ReservationDesk.com Companies as a result of this Agreement or use of this Website.

Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use.

If any part of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

This Agreement (and any other terms and conditions or policies referenced herein) constitutes the entire agreement between you and ReservationDesk.com with respect to this Website, our services and your dealings and relationships with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

How to Contact Us

If you have any questions, concerns or comments, please click here. ReservationDesk.com is a website owned, maintained, and operated by TravelPASS Group, LLC and is located at 2961 West Maple Loop Drive, Suite 300, Lehi, Utah 84043.

Privacy Policy

ReservationDesk.com's Privacy Policy was updated on September 26, 2016.

Thanks for using ReservationDesk.com. We've developed a policy that explains how and why we use the information that comes through our site. It applies to the services available through the ReservationDesk.com website, its mobile site, and all other applications and online communications, which we refer to as our "Site" in this policy. We respect your expectations and take your privacy seriously.

The Basics

We will not ask you for information that does not have a purpose. Whether you travel the web or travel the world, ReservationDesk.com wants you to always be safe!

By visiting our Site, you are consenting to the collection, use, disclosure, storage, transfer and processing of your personal data described in this policy. Our Site includes links to other websites and online services whose privacy practices may differ from those of ReservationDesk.com. We encourage you to carefully read the privacy policy of any website you visit or online services you use.

Please take a moment to familiarize yourself with our privacy practices.

Information We Collect

We collect personally identifiable information ("Personal Data") about you that you provide to us while using the Site. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, credit card number or e-mail address. We also collect non-personally identifiable information, including your IP address, search preferences related to specific searches, location, and bids through your interactions with our Site. When we link non-personally identifiable information with Personal Data, we will treat it as Personal Data under this Privacy Policy.

The Site also includes Social Media Features and Widgets, such as Facebook, Google Plus, Twitter, and YouTube. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.

We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as hotels viewed and bookings made.

Our goals in collecting this automatic information include helping understand your needs, customize your user experience and interaction with our Site, and inhibiting fraud.

For more information, please see Cookies and other technologies.

How We Protect Your Personal Data

We want you to feel confident about using our site to make travel arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

How We Use the Information We Collect

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our Site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Sharing Your Personal Data

ReservationDesk.com does not share your Personal Data, except as disclosed in this Privacy Policy or as otherwise authorized by you. ReservationDesk.com may share your Personal Data with the following entities:

Suppliers, such as hotels, online travel agencies, and hotel wholesalers, who fulfill your travel reservations. Throughout this Site, all services provided by a third-party supplier are described as such. By making a reservation through this Site, you are authorizing us to disclose to suppliers the information required to complete the booking and deliver the related travel. These suppliers are not controlled by ReservationDesk.com and personal information disclosed to them is subject to the applicable supplier's privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this Site.

Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.

Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.

Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another Site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites use of your personal information and we encourage you to review the privacy policies of any website that referred you here.

Companies within our corporate family. We may share your personal information with our parent company and corporate affiliates, including Reservation Counter, LLC, TravelPASS Group, LLC, and Partner Fusion, Inc. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications.

We also may share your information:

• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.

• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Site receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Cookies and Other Technologies

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user's computer hard drive or device, which enable a website to "personalize" itself for each user by remembering information about the user's visit to the website.

As described in more detail below, our Site uses cookies to store your preferences, display content based upon what you view on our Site to personalize your visit, analyze trends, administer the Site, track user movements around the Site, serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites and mobile apps, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. To opt-out of advertising and certain other cookies, please see the opt-out links below.

ReservationDesk.com Cookies (First Party Cookies): ReservationDesk.com uses its cookies to improve your web-browsing experience. We will also use a cookie to keep track of your search criteria while you are engaging ReservationDesk.com's services. ReservationDesk.com cookies are associated with a user's Personal Data. However, no third party, other than companies in our corporate family, may use the information we collect through our ReservationDesk.com cookies for their own purposes.

Third Party Cookies: We work with third-parties that place cookies on our Site to provide their services, including:

Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our Site and permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this Site. These companies may use information obtained through their cookie (which does not include your name, address, e-mail address or telephone number) about your visits to our and other websites, in combination with non-personally identifiable information about your purchases and interests from other online Sites in order to provide advertisements about goods and services of interest to you. Other companies' use of their cookies is subject to their own privacy policies and not ours. Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our Site, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable form.

Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the Site, to find out what works and what doesn't, to optimize and improve our websites and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement, which may include advertisements on third-party websites.

Remarketing Pixel Tags: In addition, we may share Site usage information about visitors to our Sites with third-party advertising companies for the purpose of managing and targeting advertisements and for market research analysis on our Site and other sites. For these purposes, we and our third-party advertising companies may place pixel tags (also called clear gifs) on some of the pages you visit on our Site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other Sites on the Internet. These advertisements may be targeted to specific searches you conducted on ReservationDesk.com during earlier browsing sessions.

Flash Cookies: Our partners, who provide certain features on our Site or display advertising based on your browsing activity, and ReservationDesk.com also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage. To manage Flash cookies, please click here.

Opting Out of Cookies: We provide you with choice over the use of cookies as described in this Privacy Policy. However, our Site is not currently configured to respond to Do Not Track signals. If you'd rather we didn't use ReservationDesk.com cookies when you visit us, click here?for how to configure your browser settings to reject cookies.

If you would like to opt-out of third-party cookies, here are some options:

• If you would like to opt-out of ad targeting cookies set by Google and Doubleclick on our Site, please click here

• If you would like to disable the display of advertisements served by Criteo, please click here

• If you would like to generally (i.e. not just for this Site) opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance's (DAA) Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website or click here. If you are located in the European Union, please click here to opt out.

• In order to control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link:https://tools.google.com/dlpage/gaoptout

• If you wish to block other cookies, including those being served by companies that are not part of the NAI or DAA, click here?for how to configure your browser settings to reject cookies. You can also delete all cookies that are already on your computer's hard drive by searching for and deleting files with "cookie" in it.

Mobile Devices

Anonymous Device Identifiers and Hashed IDs: We and/or data providers that we have engaged may collect and store a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to identify you in a unique manner across other devices or browsers. In order to customize these ads or content, we or a data partner may collect de-identified demographic or other data about you (received from third parties) either to data you voluntarily have submitted to us, e.g., your email address, or to data passively collected from you, such as your device identifier or IP address. However, we will share your email address and/or mobile phone number solely in hashed, non-human readable form.

If you no longer wish to receive interest-based advertising on your mobile device browser or applications, please refer to your device's operating system settings, or follow instructions below.

Android Users (version 2.3 and above): To use the "opt-out of interest-based advertising" option, follow the instructions provided by Google here: Google Play Help

iOS users (version 6 and above): To use the "Limit Ad-Tracking" option, follow the instructions provided by Apple here: Apple Support Center

Please keep in mind that, without cookies, you may not have access to certain features on our Site, including access to your profile/account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain web Sites, including the ReservationDesk.com web Site.

Children's Privacy

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

Changes To The Privacy Policy

On occasion, ReservationDesk.com may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make any material changes we will notify you by means of a prominent notice on this Site prior to the change becoming effective.

How to Contact Us

If you have any questions, concerns or comments, please click here. ReservationDesk.com is a website owned, maintained, and operated by TravelPASS Group, LLC and is located at 2961 West Maple Loop Drive, Suite 300, Lehi, Utah 84043.

REVIEWS

Guest Reviews5/5

5/5"EXCELLENT"CleanlinessServicesComfortStaffLocation

5/5 Claudia McKinney

"  This was our second stay at the Econo-lodge Riverside.  It is very clean, very close to all the attractions, we enjoyed the breakfast every morning, and the peaceful setting along the river.  We would recommend this motel to all our friends and we are sure anyone who stays there will enjoy their stay."

4.8/5 Sandra

"Everything expected and more."

5/5 Zale Hicks

"We are a mature couple with a young child and we have stayed here before and as always is clean and comfortable and the staff is always pleasant"

5/5 WILLIAM TWEEDY

"WILL ALWAYS STAY THERE ON FUTURE VISITS"

5/5 Donna

"The complimentary breakfast was very good. We also enjoyed sitting on the benches by the river. Very nice and peaceful. Would definitely stay there again."

4.8/5 Clara Crumpton

"Everything was great except for the air in the room. Only part of the air conditioner worked. It got hot in our room"

4.4/5 Sam Hannagan

"If we ever visit the area again the Econolodge wouldour first choice."

5/5 EB

"Very friendly and helpful. Super breakfast included!"

5/5 edward fields

" The best I have stayed at in a long long time. Will go back  and use the econo lodge riverside !"

5/5 Linda Starling

"The accommodations were nice, however the breakfast room was too small. With the tour buses, we were not able to take advantage of the continental breakfast. All tables were full and nowhere to sit. Very disappointed that we weren't able to take advantage of perks even though we paid as much or more for our room than the bus people did. Will check to make sure they aren't going to be there before booking again."

4/5 William Eshbaugh

"Totally satisified with accomodations, service, and cleanliness. I would stay there again and even tell others about the good experience."

4.2/5 pete caldwell

"The only comment I might have probably can't be changed. It was difficult to get luggage from car to room because of the parking arrangements. Otherwise, all was fine."

2.8/5 lewis davis

"I have stayed at this location many times with my family and have always been happy but this time our room smelled like dirty feet and the bed was uncomfortable."

3.8/5 Col. Darrell and Sheryl Bright

"I chose this hotel based on the fact that a tmanager reviewed the customer comments. That was a first for me and indicated that they cared what the customer thought of their services. Booking was made through Booking .com which was helpful and we got a room at a good price during an extremely busy time of the iyear. The room had two queen beds and table with two chairs. The room was tiny and with all the furniture you could hardly move around. if you had mobility issues that could be a real problem. I was very impressed with the cleanliness. The room although tiny looked as though it had just been updated. There was a kitchenette in the bathroom ready area which was nice for fixing our morning coffee. I assumed that they provided daily room tidy services. We stayed two nights and our room was never touched. We called twice and was given the run around by staff both times. One staff person stated that they had had trouble with that for awhile! Not something a guest should hear if you want repeat business. The breakfast was ok, the same everyday, no variance. The line was out the door both days. I am sure it is hard to prepare for that many people in such a limited kitchen area. The river and grounds are very pretty however whoever though having ducks and geese for people to feed did not think about the poop generated . there was so much poop on the walkway that you could not enjoy the view for fear of stepping in it. Little kids were running and would step in it thus poop all over their shoes thus tracking it back into the hotel or their cars!!. All in all, the facilities are fine if you do not spend a lot of time there,which in this area is nit a problem as there is so much to do and see. I would definitely stay here again."

4.8/5 Rachael

"This place is really fantastic! The new river walk area has ducks and geese you can feed which really makes it tranquil and easy to relax. Also the grounds are kept very clean and felt comfortable all over. Very well thought out cookout areas and pavilion with benches. Complete hot breakfast was a nice value as well! We had a king poolside room. Any poolside room seems to have no windows other than the one that faced the indoor pool, which makes the room dark and closed -in feeling so if you need light, don't get a poolside room! Also lots of echoing noise from kids playing in it and I didn't like feeling that people could stare in our room. Next time we will get a river view room so no issues. I like that the room had a tiny prep area for food but all in all the room felt cramped even for Two. My husband and I both have back issues and didn't get much sleep because of the mattress. Mattress seemed really nice and comfy til we went to sleep so not quite sure what the issue was. We would definitely consider staying here again!"

5/5 Jason & Carrie

"You just can't find this kind of accommodation anywhere. Everything was absolutely wonderful from the front desk service to the amenities to the hot breakfast. A We will definitely be back!!"

5/5 Loretta Felts

"There is no other Econolodge like this one anywhere. Amazingly clean,completely refurbished, full hot breakfast bar,indoor heated pool,kiddie pool hot tub jacuzzi among the least. Great comfy beds with lots of pillows and housekeeping everyday. Staff, as always friendly on phone calls with lots of questions to onsite just the same. Rooms come standard with micro/fridge and in room coffee pot,coffee, disposable coffee cuts w/lids. Don't forget to try Huck Fins Restaurant just down the road on right same as hotel and get your fudge at Old Country Mill Candy Kitchen. Buy one pound of fudge get half pound free. No coupon necessary!!! Met all of our accommodations plus some. Incredible experience for my husband and I that haven't had a vacation in years. God blessed us with this particular Econolodge that was recommended by our daughter that had stayed there 2-3 mo prior and also went again at same time as we did again. They rented a 2 room family room which was incredible and slept 6. Their baby slept in a pack and play in their room.I cannot say enough nice things about Econolodge Riverside. One last thing....behind hotel was the Little Pigeon River. Loaded with ducks and geese everywhere and pigeons if you don't run those off. There were food dispensers placed all around with corn to feed ducks and geese. New fire pit brand new in place and grills all around rivers edge and gazebo with picnic tables."

5/5 Jack & Betty Statzer

"Great place to stay. Good breakfast, clean & convenient location. Always stay here when visiting Pigeon Forge."

4.4/5 Barry Mcclung

"great stay thanks"

5/5 Carolyn Cox

"This was a beautiful place to stay. I loved being within walking distance of The Christmas Place. It was beautiful by the river and I enjoyed feeding the ducks. Rooms were so pretty. The breakfast was absolutely delicious!! We will definitely be coming to stay there again as we travel there several times a year."

5/5 Ashley Webb

"Loved staying here!!!!!"

5/5 Lori valentine

"Hotel was super clean, staff was very friendly and the hot breakfast fresh and good. I would strongly recommend this hotel."

5/5 Michael Martin

"sweeeeeeeeeeeet"

5/5 C & J Gibbs

"Great price, really clean, great stream, park and ducks for children. Will gladly stay there again."

5/5 Jack & Betty Statzer

"Excellent price, very clean, great breakfast, friendly employees. Hope to book here again when we are back in the area."

5/5 James Mikles

"Our stay was as pleasant and enjoyable as we could have asked for ."

5/5 carole gnade

"Nice hotel. good breakfast "

4/5 Grandma

"This hotel does not seem to be very good for the elderly as there is much walking. Not easy to get to the rooms. our room was 315 and we followed the signs when we got up to to 3rd floor only to find room even numbers in one part then odd numbers on the other side. The desk people did not explain that just marked a map and it was not clear not knowing how the hotel was laid out. thankfully we met younger family members there and had help getting our thing in and out. Elevators are not placed very well and only two to use. We did get our exercise for an 87 year old man and a 75 year young female. Ha ha. But the stay was nice and we had our room near other family members. This is not an area when you will be spending a great amount in. The breakfast was nice but the line was for a long time. I never could get to the waffles and had to wait until I left the room to get something to drink. A lot of children that did not leave many chairs as some families have 3 and 4 children. "

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