3.8/5 Craig Meyer
"It seems to me that management did not plan for a conference to happen. Food service was horrible, not the fault of the service people, I felt sorry for them as they were running like crazy. Just not what I had come to expect from the San Ramon Marriott as it has always been excellent in the past."
4.8/5 Rene Shimoda
"I think that for hotel room rates, parking & wifi in room should be free."
"The staff were absolutely amazing. They were all very kind and professional."
"The balcony was nice even on the rain!"
4.4/5 Art P.
"Everything was verypleasant (facilities and staff) with the exception of the mattress we slept on. Terrible sleeping experience. So much so that my wife and I required chiropractic adjustments a week and half later. Sadly that was the down side."
"Clean, comfortable rooms and very pleasant staff."
"The Christmas decorations outside and in the hotel were beautiful. The room was luxurious."
"Customer service very good"
"Clean, comfortable, close to my friends"
"Restaurant food was delicious!"
"Bed was amazing and so were the pillows"
"Everything was great!"
"Excellent outdoor area adjacent to bar. Walking distance to shops like Target, Whole Foods, and bagel shop, coffee shop, nail salon, etc."
"We had a brief stay and it was very nice. The beds and linens are lovely. We will be back"
"The facility is beautiful and the location is very nice. The staff was very nice."
"The staff was able to accommodate our needs."
"Bed was perfect. Not too firm."
"Bed very comfortable, very clean hotel and friendly staff."
"The staff were as good as it gets. Even though the lounge was really full, the bartender made extra effort to get everyone covered. I've been in less crowded bars with barkeeps who couldn't keep up with this fellow. Drinks were well made, and prompt"
"Location, cleanliness, amenities"
"room #573 Large room, close to the elevator"
4.5/5 Verified Hotel Guest
"This hotel was light years better than the filthy Hyatt in San Ramon - at 1/3 of the price!"
"Bed was amazing, nice well designed bath, room and hotel perfectly clean"
"Bed was great and super comfy"
"food good, service excellent, staff very helpful"
"Location, our son lives in danville"
"Very pleasent on all levels. We would stay again."
"It's the 2nd time we've stayed here really enjoyed our stay. Staff is really professional and nice. The location of restaurants nearby is really convenient."
"The room was really nice! And clean, amenities for the shower smelled really good!"
"Ellen was super sweet ,she served our family on Christmas. We enjoyed our diner,and evening and felt well taken cared of thanks to her gracious hospitality."
"I like the location, close to freeway but hidden behind the shopping plaza. Comfortable, quiet"
"The bed. Very comfortable"
"Love the location. Walking distance to food and coffee. Close enough to San Francisco. Clean, safe."
"Very nice setting. Comfortable bed and room. Friendly staff."
"beds were very comfortable"
"Great price the week of Thanksgiving. Great east bay location."
"Nice location, friendly staff"
"The front desk staff are always a delight to conversate with."
"When I am traveling it is like coming back home - only better! Staff is always on their toes - helpful and friendly!"
"We liked that we had a quick and friendly check in and the room was nice and clean and comfortable! But there was no fan in the bathroom, otherwise it was a pleasant stay, the bottle of water at $4 was expensive!"
"Very nice hotel. Great pool and gym. Good location easy to walk to food and coffee."
"We stay at this hotel as much as we can during our frequent travels to the East Bay, and have previously reviewed it. On this trip, there were a couple of glitches, a smoke-smell room and a problem with the wifi, but I must say, the staff stepped up and took care of the problems without hesitation. We do try to stay here whenever we can catch a special rate."
"There was a small down pillow in the closet. I can not stand the big over stuffed bed pillows."
"It was very clean and everyone was nice."
"I frequently travel to the East Bay on business and this is our favorite hotel. My only negative is, on a business budget it isn't always the most affordable hotel. If you can catch a special, I wouldn't stay anywhere else in the area. From the food to the room to the location, everything is first class. We love it. Already booked there for next trip."
"Location. Friendly desk staff."
"The amazing staff and facilities, a great place to relax after a long day."
"Everything about this hotel was great. The grounds are beautiful, every
single staff person we encountered from the front desk to the
housekeepers always had a smile on their face and a greeting. The daily
breakfast was very good. The only negative was a $12 per day parking
fee. Other than that, no complaints.
"Amenities, service, ambiance"
"I wish the free WiFi was more easily accessible. We had to join a club or something and get a card and ask about it at the front desk."
"food in resturant was excellent as well as the service"
"Hard to believe in this day and age you have to pay extra for wifi. Other than that, awesome!"
"the bed was super comfortable"
"There was a room in the lobby where my kids could go and have snacks and play video games"
"Quiet and clean. The bed was great. Close to some places to eat."
"The maids were very friendly and professional!"
"The room was clean and the bed was very comfortable."
"Loved the hospitality"
"The staff are extremely friendly and accommodating."
"We arrived late evening, got to stay til 1230."
"Location and breakfast"
"Very nice hotel with convenient location close to wholefood market and restaurant. Very nice staffs, efficient and helpful. Shuttle bus is available to bring you to nearby places."
"The price was very affordable. The hotel was super clean and staff was very polite. The bedding and bed was very comfortable. The hotel was extremely quite."
4.6/5 James R Davis
"I have attended several of the Masonic conferences there and find the handling of a group our size to be GREAT!! The service we received as a couple were excellent, and your staff was very helpful and friendly!!! We only live across the bay, but should we ever have to be in the East Bay for a time, we WILL stay with you....Great job!!!!"
"Everyone is so helpful and very friendly!!!"
"Service was fast and efficient."
"good fitness room"
"Hotel was nice but too many hidden charges. Didn't get my wake up call missed breakfast and late on the job subsequently"
3.4/5 Norman Jacobsen
"Did not like that you charge for parking, and internet connection. After checking out, I could not get out of the parking lot as I no longer had a room key to activate your gate."
5/5 Judith Hong
"Very nice facility. Clean and confortable."
5/5 carolyn grieco
"great stay I really enjoyed it"
5/5 Roger Olson
"Great staff at this location."