Homepage  >  Metropolis, IL  >  Harrah's Metropolis

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Description

Property Location
Located in Metropolis, Harrah's Metropolis is on a river and minutes from Americana Hollywood Museum and Superman Statue. This casino hotel is within close proximity of Super Museum and Fort Massac State Park.

Rooms
Make yourself at home in one of the 252 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Take advantage of recreation opportunities such as a casino, or other amenities including gift shops/newsstands and wedding services.

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of room service (during limited hours). Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk. Free valet parking is available onsite.

Hotel Policies

You must present a photo ID when checking in. Your credit card is charged at the time you book. Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Resort fee: USD 11.09 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.


Amenities

  • ATM/banking
  • Accessible bathroom
  • Breakfast available (surcharge)
  • Casino
  • Conference space
  • Designated smoking areas
  • Express check-out
  • Free self parking
  • Free valet parking
  • Gift shops or newsstand
  • In-room accessibility
  • Multilingual staff
  • Number of restaurants - 3
  • Pets allowed
  • Porter/bellhop
  • Roll-in shower
  • Safe-deposit box at front desk
  • Total number of rooms - 252
  • Wedding services

Guest Reviews

96%
Cleanliness
100%
Comfort
98%
Location
98%
Services
100%
Staff

28 Total Reviews

Mary M.

Type:

Mature Couple

4 / 5

We checked in yesterday and went to room 217 and found it full of dust.  You could write your name on everything, and I did (please clean me).  It looked like there was at least 3 months of dust everywhere.  Every thing I picked up you could see an outline of where it sat. Other than that we had a great time and the room was large and in pretty good shape.  When we checked out I brought the dust to the manager's attention and she was very nice about it and offered a voucher toward our next meal.

moreless

William Harmon

Type:

Mature Couple

4 / 5

Amazing change in the condition of room ( well done.) Somewhat disappointed in Buffet.

Joe Schrage

Type:

Mature Couple

5 / 5

We enjoyed our night at Harrahs, the hotel staff is very friendly and helpful.

JIM DAWSON III

Type:

Mature Couple

5 / 5

YOUR HOTEL HAD THE BEST REVIEWS IN THE AREA. WE WERE NOT DISAPOINTED. CLEAN,GOOD FOOD,GREAT SERVICE BY STAFF.

Sherry Gregory

Type:

Solo Traveller

4.6 / 5

First time. Will definitely return.

Michelle Adams

Type:

Solo Traveller

4 / 5

I always have good luck staying at your hotels. The only negative is that the carpet was looking old and dirty. Needed a better vacuuming near baseboards.

LONNIE E. WILLIAMS

Type:

Mature Couple

9 / 5

STAY WAS GOOD. LIKE THE ROOM

Lynn Kannapinn

Type:

Mature Couple

3.8 / 5

Like the remodeled casino

dennis pfannenstiel

Type:

Solo Traveller

4.8 / 5

Very nice place; great people

Denise M Ford

Type:

Solo Traveller

4.8 / 5

The carpet in room 312 has several large dark stains that detract from the rest of the room. The room was very nice aside from the carpet.

Bob Bridges

Type:

Mature Couple

5 / 5

Great experience - loved the non smoking casino People who worked here were just great! Will come again if we travel to Nashville again Thanks Harrah's Metropolis

Ann Scott

Type:

Mature Couple

4.8 / 5

I thought the buffet was just okay, Soem food was cold and hte soup was like glue.

Randy Sevier

Type:

Solo Traveller

5 / 5

Super hotel

teresa simpson

Type:

Mature Couple

4.6 / 5

rooms are great very nice could have better coffee in the rooms such as maxwell house or folgers coffee there was awful..

Bob Van Slobig

Type:

Mature Couple

4.8 / 5

Reservations for dinner were over 90 min wait. Buffet was too expensive per person. Would prefer room service as an option.

John Morse

Type:

Mature Couple

5 / 5

Stopped on our way from northern Illinois to Georgia. Pleasantly surprised. Would stop there again!

terrance drach

Type:

Mature Couple

5 / 5

enjoyed eating in the redesigned resturant instead our usual eating in the buffet.

William Johnston

Type:

Mature Couple

5 / 5

Beginning to show a little wear but still very clean and comfortable. Due to tremendous snow storm we were confined to the hotel.

Mil

Type:

Solo Traveller

5 / 5

The only thing I really missed was complimentary hair conditioner. The water is incredibly hard and I could barely get a comb through my hair.

Donna Shipp

Type:

Solo Traveller

5 / 5

Great stay. Only better if it had been free.

ROY LANE

Type:

Mature Couple

5 / 5

Excellent place to stay, bed was very comfortable.

Diann Hand

Type:

Mature Couple

5 / 5

Loved the hotel and the room was great, very clean and comfy. What brand of mattresses do you have? It was so plush!. We need one like it at home.

MICHAEL A JUNGER

Type:

Group

4.8 / 5

had a great time

shirley wallace

Type:

Mature Couple

5 / 5

enjoyed my stay

Henry Lisenby

Type:

Mature Couple

5 / 5

Always a great time

AZ

Type:

Mature Couple

5 / 5

One of the cleanest hotels we have ever stayed in

Mr & Mrs June Grant

Type:

Mature Couple

5 / 5

The only thing we really did not like was the temperature control could not be reset to warmer.

Clara Sumner

Type:

Solo Traveller

5 / 5

Morning Breakfast Staff were really busy. They were a bit disorganized and weren't able to give the usual one-on-one attention. This was not the normal from the previous visits. Great folks though.

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